Teams | Collaboration | Customer Service | Project Management

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10 Marketing Metrics Your Business Needs to Report on in 2022

No matter how impressive your marketing plan may be or how incredible your deliverables are, a marketing campaign that isn’t keeping track of the right marketing metrics or KPIs will never be able to back up all of the good work it’s doing. Although it isn’t possible to monitor every metric, there are a few bankable ones that can be applied to all types of marketing campaigns.

10 Marketing Metrics Your Business Needs to Report on in 2022

No matter how impressive your marketing plan may be or how incredible your deliverables are, a marketing campaign that isn’t keeping track of the right marketing metrics or KPIs will never be able to back up all of the good work it’s doing. Although it isn’t possible to monitor every metric, there are a few bankable ones that can be applied to all types of marketing campaigns.

EMS launches Matrix bridging for Signal

EMS, Element’s Matrix hosting platform, has launched a fully managed Signal Bridging service (based on Matrix community contributor Tulir's open source mautrix-signal bridge) to help enterprises address all sorts of issues around the use of Signal in the workplace. The fully managed Signal Bridging service allows EMS customers to.

10 Biggest advantages of open-source software

Sara is an SEO Strategist at Rocket.Chat. She is passionate about topics around digital transformation, workplace experience, open source, and data privacy and security. Sara Ana Cemazar Open-source software is undoubtedly gaining traction. Even though the open-source community has been active in their promotion of open source advantages for years, there have never been more open-source projects in use than today.

Does Shadow IT and BYOD Make Sense for Your Business?

Much to the joy of employees everywhere, "bring your own device" (otherwise known as BYOD) is a movement that has become common in the workplace. On the one hand, it makes a certain degree of sense. Why wouldn't you want your employees to be able to use the smartphones, tablets, and other types of mobile devices that they're already comfortable with?

Introducing Scale: Track budgets, measure profitability, and better manage resources

As your agency grows larger, so does your need to handle the increased complexity of your resources and overall budget. Project planning with clients often requires you to plot your work months in advance. It also requires you to fully understand your available resources and ensure what you’re spending fits the budget. That’s why Teamwork is thrilled to announce Scale, a new plan is specifically tailored to help agencies better manage resources and client profitability.

Google Business Messages: 3 best practices for customer service teams

Messaging has surged in popularity and become a go-to channel for many consumers since the COVID-19 pandemic. It looks like the trend is here to stay—74 percent of customers who messaged with companies in 2020 plan to continue doing so. Research also shows that 76 percent of consumers like to buy products using chat or messaging, and 72 percent are more likely to make a purchase online if they can ask questions in real-time. Google’s Business Messages enables buyers to do both.

The Pros and Cons of a Four-Day Working Week

Many organizations have tried the four-day working week, including Microsoft Japan, the Utah State Government, and a number of small UK companies. And all of them report many benefits. But so far, the only one to switch permanently is Perpetual Guardian – a New Zealand financial services firm that trialed the practice in 2018 before transitioning all 240 staff. Now the four-day working week is becoming a hot topic, with the governments of Spain and Scotland recently announcing major trials.

24 Virtual Team Building Activities Remote Teams Love in 2021

Looking for some effective team building exercises to bring your team together? As a former leadership trainer and coach, I have run several types of team building activities for teams of several sizes – with participants ranging from entry level employees to C-level executives. But with COVID-19 disrupting businesses all over, most teams have been forced to go remote. So how do you run team building games for remote teams? Don’t worry! You can always run virtual team building activities.