Setting up the app | Tasks App | Slack Platform
Follow along as Slack Developer Advocate Colm Doyle shows you how to start using your own version of the Tasks App. Using App Manifests and Bolt, you’ll be up and running in a flash.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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How To Build Customer Relationships That Last A Lifetime
Building customer relationships is a critical part of growing a business. It’s not enough to simply start a company and treat each customer as if they’re just another business transaction. You have to engage with your customers, get to know them, and understand their needs. Spending time connecting with your customers is an investment, but by doing so, your customers will be happier and feel more connected to your brand, and your business will reap the benefits.
Freshly picked integrations
Freshly picked with care—new Zendesk app integrations are here. Learn how these new integrations can ease workloads for your sales and support teams.
4 communication styles and how to navigate them in the workplace
Communication styles and the differences between them cause a lot of undue stress. Here’s how to navigate the 4 primary communication styles at work.
How to upsell: Tips and tricks from the pros
Longtime customers are the lifeblood of a business. According to Marketing Metrics, you are 14 times more likely to sell to an existing customer than you are to attract a new one. What’s more, acquiring a new customer can cost five times more than simply investing in retaining one you already have. Upselling to existing customers is essential to growth.
Strategies to Secure a Digital Workplace
Digital workplace solutions have played a huge role in streamlining the shift to remote work. It has improved the employee experience and organizational productivity and made work-from-home almost as smooth as in-office work. While it has certainly made work life easier for both employees and managers alike, from a cybersecurity standpoint, having a single integrated interface with all the data from the organization in one place leaves the company vulnerable.
How to Add Users in Time Doctor
The single most impactful thing that you can do to make sure you are getting the most out of your Time Doctor account is to add all the users/employees on your team to get the full picture of their productivity levels. Adding more users will help you determine accurate baseline for productivity and give you better workday insights that will help your team improve over time. Watch the video to take a closer look on how you can make the most out of your Time Doctor account!
How to Use Time Doctor's Google Chrome Extension
Did you know that Time Doctor has a Google Chrome extension that lets you track, monitor and automate projects with ease? The Chrome extension inserts a start/stop button into Jira, Trello, Teamwork Projects, Asana, and all the other apps that it integrates with. It syncs with the desktop app, so any tasks and time tracked using the Chrome extension will appear in the desktop app as well as in reports for your account on the Time Doctor website.
October 2021 Version Update: Even Better Work Management | Scoro
Carefully mapping out project-related work, and later, managing, adjusting, and reorganizing it when needed, plays a significant role in delivering a great service, on time. This is exactly the reason we keep making improvements to our work and time management features, starring in a supporting role in our users’ success. Here’s what we’ve done.
Why Top Companies Track Customer Experience Analytics
It’s no secret that customer experience (CX) can significantly influence your brand image, customer loyalty, and bottom line. And with customer experience analytics, you can better understand how to improve the customer experience. You’ll gain insights into the customer’s point of view, experience, and what pain points they face with your offerings. In this article, we’ll discuss the top 3 benefits of customer journey analytics and how to analyze customer experience.