Teams | Collaboration | Customer Service | Project Management

%term

Migrating Thousands of Cloud Instances to New Kubernetes Custom Resources

Mattermost’s Kubernetes Operator spins up and manages Mattermost instances running on Kubernetes based on a ClusterInstallation Custom Resource (CR). Mattermost Operator 1.0 has evolved a lot since its release, along with the ClusterInstallation CR in the v1alpha version. As time went by — as with any software — the Operator gained more features, configuration options, functionalities, and technical debt.

Speed of Implementation - Tech Talk with Excalibur Data Systems

HaloITSM is a single, all-inclusive ITSM software solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike. It wont just standardize your processes, but it will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business, present, and future.

How to Develop an Actionable Timesheet Policy (2021 Guide)

Accurate timekeeping offers multiple benefits for your business. It helps teams be productive and prevents loss of time and money due to inefficient planning. And once you have a timekeeping system in place, the next step is to solidify and standardize that system with a timesheet policy. In this article, we’ll cover the contents of a solid timesheet policy, its benefits, and five no-nonsense tips along the way.

What Is Customer Perception And How Can Brands Track It

Customer experience is key to gauge how your customers perceive your brand. The reaction that customers have in response to the way your company treats them is crucial. Businesses have to work hard to attain and retain customers, for which keeping an eye on customer perception matters throughout their lifecycle.

The Power of Culture (Happy Employees = Happy Customers) by Girish Mathrubootham, CEO, Freshworks

In the first episode of Fresh Insights, Girish Mathrubootham (Founder and CEO, Freshworks) and Micah Solomon (best-selling author, Senior Contributor to Forbes) discuss building and expanding a global organization to delight and serve businesses of all sizes better. About Fresh Insights: Fresh Insights is a video series that dives deep into the latest thinking from the Freshworks leadership team. Watch to learn more about their perspectives on company culture, product development, go-to-market strategies, and customer experience.

Enable SaaS management within Miro

Since more and more organizations have embraced a plethora of SaaS applications to enable them to continue working asynchronously across regions and timezones, they are facing an increasingly large portfolio of SaaS products they must manage. There is a need for a single orchestration point for visibility and control in order to maintain governance across their organization of these SaaS products.

How COVID-19 Has Changed Internal Communications Forever

The world is reopening and the future of work is here. We have fortunately made it past the worst of a worldwide pandemic and are now thinking about what comes next. Conversations about returning to the office are starting, the shift to a semblance of normalcy is here but didn’t the immediate rush to work from the home showcase that remote work is here to stay?

Installing Mattermost to Heroku

Heroku is a wonderful cloud platform that allows developers to provision and operate applications. It enables the kind of fast feedback loop that developers crave. There is a heavy layer of abstraction when using Heroku to run applications, but it’s a valid tradeoff considering its ability to bootstrap projects. In this article, we will provide the steps you need to take in order to get Mattermost running on the Heroku Cloud Platform.

New Normal: Remote Work Trends to Watch Out in 2021 and Beyond

Companies had to shut down their offices with the ongoing pandemic crisis. And remote work has suddenly come into the limelight. Looking at the ongoing situation, it seems like it is here to stay even after the pandemic ends. As more and more people prefer to work remotely rather than confine themselves in the offices. But what makes remote work successful?