Teams | Collaboration | Customer Service | Project Management

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PSA scheduling: The key to professional services success

Drucker's words ring true, especially in the professional services industry. With tight margins and high client expectations, professional services firms have to be efficient and strategic to deliver projects successfully — on time, on budget, and with the best quality. One of these strategies is professional services automation (PSA) scheduling — designed to help agencies manage and optimize their resource utilization, project timelines, and overall profitability.

5 Best Tools for Crafting a PM Workflow

Have you ever found yourself drowning in the complexities of project management, wondering if there’s a more efficient way to navigate the ever-evolving landscape of tasks and deadlines? You’re not alone. In this digital transformation era, selecting the right tools can make all the difference in steering a project toward success. This blog will explore the five best tools that streamline and elevate your project management processes to new heights.

Elevating Customer Experience with Greg Rich

Watch and gain insights from Vivantio CEO and Founder, Greg Rich, on how the emerging trend of treating customer service teams as profit centers can be a vital tool towards business growth. Learn how companies are using Vivantio to support external customers and drive business success through retention, renewals, upselling, and enhanced sales. This video highlights the increasing demands on customer service teams and how Vivantio's innovative tools and services help to elevate the customer experience in today's dynamic business landscape. #Vivantio #ServiceManagement #CustomerServiceExcellence #ProfitCenter #BusinessGrowth #customerretention #ServiceInnovation #customerexperience #techsolutions #b2bsaas.

Rogue Device Detection in 5 Simple Steps

Rogue devices are sneaky intruders that can threaten your network security. How would you feel if someone quietly crept up to your door night after night? Just as it would unsettle you in the real world, rogue devices do the same in the digital one. The difference is that, in the digital space, an IT Asset Management (ITAM) strategy stands guard.

Everything You Need To Know About Inclusive Communication in the Workplace

Effective communication lies at the heart of a thriving organization. From one-on-one conversations with co-workers to general announcements and company updates, it’s safe to say that communication keeps the workplace going. Over time, the dynamics of workplace communication have evolved. Employees from diverse backgrounds want to be recognized and acknowledged. That’s why there’s presently a due emphasis on inclusion in workplace communication.

How To Maximize Productivity With The Flowtime Technique?

We all know that mastering productivity is the key to success. The Flowtime Technique is a method designed to supercharge efficiency and focus. This technique aims to minimize distractions and help individuals enter a deep concentration called “flow.” Studies show that multitasking can lower the productivity by 37%. So, adopting the Flowtime Technique could transform how you approach tasks, leading to heightened productivity and better work-life balance.

Scaling Product-Led Growth: Challenges and Solution | The Productivity League Ep - 10 | We360.ai

Welcome to our LinkedIn talkshow series on product-led Growth Strategies. In this concise breakdown, we'll explore key concepts to help you navigate the dynamic landscape of business growth. Let's dive in! Product-Led Growth: Emphasizes the product for customer acquisition. Requires constant innovation and customer engagement. Sales-Led vs. Product-Led: Product excellence and anticipation of needs. Innovate proactively, introducing features ahead of requests.

HR Tech adoption by small business and enterprise | The Productivity League Ep - 09 | We360.ai

Unlock the secrets of HR tech adoption with our industry experts! Listen Rishav Dev, Esha Anand, Arpit Rahamatkar, and Kajal A. Shah as they decode decision-making complexities and guide you through a seamless transition. Here's what you'll learn: Don't miss out on valuable insights! Stay tuned for Episode 10 of 'The Productivity League' this Thursday. Follow us here.