How to use canvases in Slack
Canvases are a new way to curate and organize info in Slack.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Elevating Customer Support: Five Goals to Focus On
In today’s increasingly competitive marketplace, people—particularly those in customer support—are key to setting your company apart from the crowd. Needless to say, the stakes are high. To get you started on the right foot, here are five ways to think about increasing your CSAT and elevating your brand.
How to automate your work with Slack
Workflow Builder is a tool in Slack that allows you to automate tasks without needing to know how to code. You can use it to create workflows that send messages, create forms, or integrate with other apps. Here are some examples of common tasks you could automate with the workflow builder: Let’s work together and create a workflow using Workflow Builder, showing you how to get started + some best practices.
The future of ESM and ITSM according to Forrester
A new year is right around the corner and it’s a great time to look back into what Enterprise Service Management (ESM) and IT Service Management (ITSM) achieved in 2023 and what’s coming for the industry in 2024.
Unlocking the Potential of Hidden Teams in the Workplace
Unlock the secrets of hidden teams in the workplace with our comprehensive guide. Discover how to spot these covert collaborators, effectively manage their unique dynamics, and integrate their innovative efforts into your organizational strategy. Embrace the digital shift and utilize Insightful’s remote employee monitoring software to harness the full potential of hidden teams, driving progress and creativity in your business.
Strategies for Building High Performance Teams | The Productivity League Ep - 07 | We360.ai
Unlock the secrets of success in our latest talk show on 'Strategies to Build High-Performance Teams.' Highlights include: Follow us here.
How to Measure Employee Quality of Work
Evaluate how employees perform in #remotework with wAnywhere #productivitymonitoringsoftware. Know how you can find out what activities they perform and what apps and websites they visit. Measure whether #employeeactions drive or disrupt their quality of work.
What is Workforce Development?
Workforce development is a term used to describe the process of empowering individuals to acquire the skills and knowledge necessary to succeed in the workforce. It encompasses a range of programs, policies, and initiatives aimed at developing a skilled and competitive workforce. Workforce development is crucial for both individuals and society as a whole. It helps individuals to obtain gainful employment, advance in their careers, and contribute to the economy.
Top 10 SaaS Products & Services To Consider For 2024
Welcome to the world of technology, where a transformative concept called Software as a Service (SaaS) is taking over. Imagine getting access to software without the hassle of downloading or installing it on your devices. As we step into 2024, SaaS is not slowing down. Instead, it’s growing and changing how different industries work. This blog is your guide to understanding what SaaS is all about.
ITSM Use Cases: Real-World Scenarios
Welcome to the world of IT Service Management (ITSM) where organizations can leverage ITSM use cases to address real-world scenarios. ITSM is a versatile framework for managing IT services, offering the potential to enhance your business operations and improve efficiency. By leveraging ITSM use cases, you can optimize your IT processes and aim for better business outcomes.