Teams | Collaboration | Customer Service | Project Management

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Time Audit: What It is and How to Do It? [With Examples]

Main Takeaways Trying to figure out where exactly all your time goes? Why does it always feel like there has never been enough time for your work? A time audit is the solution you need! I remember feeling the same—looking for effective ways to solve my time management issue. Believe me, time audits are the ultimate productivity strategy that can work for anyone. However, what’s this time audit, or how do you even do it? I’ll get into its nitty-gritty, including: So, keep reading!

Database Activity Monitoring for ITSM: Stay in Control

Can you afford to lose control of your database and risk your ITSM compliance and security? Complex database systems require a strong monitoring solution in order to keep your database in check, including monitoring queries, setting alerts, and auditing activities. It gives you a clear view of your database’s activity, ensuring your ITSM framework runs smoothly and efficiently.

HaloITSM New Features: Q4 2024

In this quarter’s update, we are excited to announce a series of new features aimed at improving your ITSM and ESM processes. Our latest enhancements focus on increasing agent productivity, ensuring data security, and providing clearer insights for better decision-making. Key updates include Service Availability Tracking, Intelligent Event/Alert Management, Tailored Dashboards, and several enhancements to knowledge management, email handling, and approval workflows.

Marketing Collaboration Software for Seamless Projects

There is so much more that goes into a marketing team than just content creation. They help drive strategy, coordinate campaigns, and ensure that all departments are speaking the same language. Too often, however, the collaboration feels like a game of telephone: messages get lost, feedback bounces around tools, and tasks fall through the cracks. Ring a bell? Here, marketing collaboration software comes in as a savior.

Improve Your Business with Supply Chain Collaboration Software

Ever wonder why some companies seemingly have completely choreographed supply chains, while others are bedeviled by delay, miscommunication, and costly mistakes? Far too often, the difference is collaboration-collaboration proper both within and with partners. If things do not flow well, even the best-laid plans of a supply chain have to break down in wasting time and missed opportunities that equate to less-than-happy customers.

Stay Compliant: GDPR Messaging Apps That Prioritize Privacy First

Data security often feels like that overly cautious colleague who locks up everything – even the stapler. But when it comes to protecting sensitive information, they’re not wrong. If your team uses messaging apps to collaborate, share files, or brainstorm ideas, you’re already handling personal data more often than you think. Names, emails, project details – it’s all part of the mix.

FCA Compliant Messaging Apps: Top Tools to Stay Regulatory-Safe

If the core of your business is communication, not being able to view or track this presents a huge risk. The increasing pressure to ensure that every message sent is secure, archived, and fully compliant with industry regulations is putting financial institutions under pressure. The FCA has laid down strict rules regarding how such communications should be handled, with the protection of both clients and businesses from possible risks in mind.

Secure Communication with FINRA-Compliant Messaging Apps

Compliance in financial services is not a choice – it is a commitment. Every trade, every client call, and every internal chat has to be done by the book, especially in terms of documentation and communication. Under FINRA regulations, making sure all communications across teams are compliant means making sure each message sent on team messaging platforms-even those innocent-when-sent-in-a-hurry chats-is just as compliant.

Is Time Tracking Micromanagement?

Is time tracking micromanagement? The answer can be yes or no. To summarize, it depends on how you use it in your business. That’s what we will try to decipher in today’s blog. Tracking the work hours of employees has become a big part of team management these days. However, at what cost? Tracking your employees’ time is good. However, is the investment worth it? You need to consider various factors when implementing software for tracking time.