Teams | Collaboration | Customer Service | Project Management

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Celebrating Workstatus' Winter 2025 Success

Workstatus aims for innovation, dedication, and unwavering commitment to delivering user value. Our commitment to our users has earned us the illustrious Winter 2025 Top Performer Award from SourceForge, one of the most recommended platforms for user-driven software reviews. That’s what makes us the best workforce management solution.

Project management phases: 5 steps to improve your workflow

There are five key project management phases that can help streamline your next project and enable your team with an organized plan. These phases include initiation, planning, execution, performance, and closure. Project management is often misunderstood. While many professionals view it as managing project timelines, there is so much more to the job. Thankfully, we’ve put together an easy guide to understanding the five project management phases. Why are the five phases so important to know?

Deliver Solutions Faster with Miro | Plan, Build, Review

Ready to turn your big idea into a tangible solution? In this video, we dive into the Delivery Phase—where you move from problem identification to executing a plan, building the solution, and reviewing the outcome. Learn how to turn your product brief into a granular roadmap, with milestones, timelines, and risk assessments. We’ll also show you how Miro helps you track progress and create a shared view of the work, avoiding silos between teams. Once the build is complete, we review the deliverables with stakeholders for feedback and iterate with retrospectives.

Micromanagement Is Killing Agent Morale-Here's How to Stop It

Are you struggling with high turnover and low morale in your call center? Learn how micromanagement contributes to these issues and provides practical solutions to empower your agents. See how Insightful’s QA and workforce management software can help you create a more productive and satisfied team!

How Time Tracking Software for Students Improve Study Habits

Time tracking software for students is a handy tool for improving study habits and grades in school, college or university. Another year 2025 has begun and you must have taken the resolution to make a consistent study habit. However, without proper planning and tracking your progress, you won’t be able to get anywhere. I know, I have been there and done that. However, back in my time, there wasn’t any specific application or software solution to help me track how much I had studied.

Distributed Team Management: What is It and How to Manage!

I first learned about distributed team management when I had a team with members from different countries. There were early-morning meetings with some and late-night check-ins with others. Besides, I constantly worried about how to keep the team connected. So you can guess how challenging it is but it also comes with some great opportunities.

Wire acquires Pydio to create breakthrough secure workspace solution

We’ve got big news! Wire has acquired French document sharing company, Pydio. The vision behind this acquisition is to create an innovative, unified workspace solution that eliminates the tradeoff between security and productivity. Imagine a single app that allows you to video call like Zoom, chat like Slack, and collaborate on documents like Google Drive all without putting your data at risk - and we’re already hard at work making this vision a reality.