Teams | Collaboration | Customer Service | Project Management

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How Twilio Used Courier to Unify Notifications for 10 Million Developers

Twilio powers communication for over 10 million developers and 300,000 businesses worldwide. As a leader in customer engagement, they’ve set the standard for seamless, scalable developer tools. But as their business grew, managing notifications became a challenge. Fragmented tools and workflows created inconsistencies and inefficiencies across teams. To solve this, Twilio turned to Courier—a platform designed to unify notifications and improve the developer experience at scale.

The importance of Scrum tools in Agile workflows

They say a craftsperson is only as good as their tools. The same can be said for a Scrum team. While people are at the heart of a successful Scrum project, they’re only as effective as the tools that drive their processes forward. This article explains the importance of Scrum tools, walks through best practices for their implementation, and highlights our favorite applications that you need in your Scrum tool belt for better team alignment and product development outcomes.

Legal Collaboration Tools to Stay Ahead in 2025

In a law firm, each case is a puzzle with hundreds of pieces. These pieces can be composed of contracts, research documents, communication with a client, and court-imposed deadlines. At times, keeping track of them seems to be like trying to solve a Rubik’s cube while riding a bike. Every little count mattered. Missing one file or misplaced document will possibly devastate hours of work.

Construction Collaboration Software for Teamwork Success

Chaos isn’t new to building sites. Deadlines are looming, plans change, and someone will inevitably ask, “Where’s the updated blueprint?” It is not about the bricks and beams; it’s all about keeping every team member, contractor, and client on the same page. And that is where the real challenge lies.

Workplace Distractions Explained: Types, Causes, and Solutions

Important Takeaways Have you ever left the office feeling busy all day but can't perform as expected? Though you've started your day powering up your mind, a notification alert, or a call makes your productivity lose. Or else chatty coworkers stop for a "short talk." Before you know it, an hour has slipped away. Sounds close? You're not alone. Office distractions are stealth productivity killers that chip away at your focus without noticing. Now, it's high time we find the causes of distraction.

How to Increase Productivity in a Business

Important Takeaways Think about your dream business day. The team is focused, tasks are completed on schedule, and customers care about your efficiency. Sounds great, right? Now, think about how often that happens. If it feels like a rare event, you’re not alone. All of the business owners and managers chase to improve business productivity. However, increasing productivity doesn’t require a magic wand. It needs to take the right approach.

How to Be Productive at Home: 13 Vetted Tips from Pros!

Important Takeaways I know how focusing can be a real challenge for remote workers—I’ve been there too! When I first started working from home, it always felt like everything around me was a distraction! But over time, I found a few tricks that have turned the tables for me, including: And a few more. You know, being productive at home is all about setting up a distraction-free workspace and managing time better. But there’s more to this. Let’s get started.

What Is a Chatbot and How It Works: Types, Flow, and Benefits for Businesses

In certain industries, their concentration rate on B2B companies’ websites is 58%. And it’s predicted that the chatbot introduction is about to grow at a CAGR of 23.3% by 2030. Businesses that have implemented AI chatbots indeed witness remarkable improvements in customer communication, complaint resolution, and operations automation. This article is dedicated to chatbots, their types, and the benefits they bring into businesses’ daily operations.