Feedback and data are crucial to achieving the best outcome for a project. Project managers often use them to make strategic decisions to obtain desired results. Constructive feedback is a comment that can help a person improve their behaviors and achieve the best results. It is encouraging in nature and strives to provide support. Also, it helps build a healthy workplace environment, improve productivity, and promote engagement.

Dive into the world of multichannel support with this comprehensive guide. Understand the importance of catering to diverse customer communication preferences, maintaining service consistency, and implementing efficient channel management. Discover how Insightful's advanced features aid in proactive support, strategy optimization, and building meaningful customer relationships across multiple channels.

When it comes to the workplace, having a clear understanding of everyone’s roles and responsibilities is essential for a productive and organized environment. Both for teams and managers. However, we know it can be challenging to determine the best way to define roles and responsibilities, where do you draw the line? When it comes to role definition in the workplace, it’s important to remember that roles and responsibilities are not static.

📣 Join the conversation on Product Hunt where we're discussing this groundbreaking launch and the future of in-app notifications. A notification center inside of web and mobile apps is now an expectation. It’s a way to reach specific audiences or users with tailored messages and a way to boost engagement by bringing people back into the app.

In today's fast-paced world, time management is crucial for maximising productivity and achieving success. Thankfully, there are numerous time tracking software available that can help individuals and businesses effectively manage their time. In this blog post, we will explore the top time tracking software in 2023, their benefits, features, pricing, and provide some useful time tracking tips. ‍

The disruptive nature of generative AI in business is becoming apparent. We sat down to chat with Prasad Ramakrishnan, chief information officer (CIO) at Freshworks, to understand how he believes generative AI will impact and transform the service management industry. Here’s what he has to share with CIOs on how generative AI can be leveraged to improve employee experience and agent productivity.

Take a moment to consider a world where people are thriving in their jobs because of A.I., not in spite of it.