Teams | Collaboration | Customer Service | Project Management

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What is Work Fatigue? How to Overcome It

Work fatigue is something that we all experience. If you spend a good deal of time at work, then you might be familiar with this problem. You feel tired, your eyes are getting red, and you just can’t take it anymore. Work fatigue is a physical, mental, and emotional condition that affects the way we work. It’s almost like a form of stress that happens when you do a single task for too long. We’ve all been there before — feeling the effects of work fatigue.

5 ways to create better employee experience in healthcare

An increasingly urgent challenge facing the healthcare industry is the shortage of skilled healthcare professionals. This is due to the general population getting older, an increase in chronic diseases, the impact of the pandemic and an ageing healthcare workforce. Compounding these trends is a work environment where siloed information, disconnected workflows and excessive paperwork can lead to frustrating experiences for employees and patients.

A Connected Hospitality Guest Experience, from Check-In to Check-Out

Does absence really make the heart grow fonder? For many travelers, anticipation and enthusiasm are high, and, for hospitality companies, the pressure to deliver an excellent customer experience is on. In fact, a recent survey found that 68% of Americans agree that they have a greater appreciation for travel because of experiences missed during the pandemic.

The most common resource management problems (and how to solve them)

Effective resource management is a key component of any successful business, but it’s particularly important for teams that deliver client work. Why? Well, when you’re juggling multiple projects at a time and have hard client deadlines to hit, efficient resource management becomes core to what you do. Want to reap the benefits of increased transparency within your team, maximize efficiency, and also prevent burnout? It starts by getting your resource management problems in check.

Connected and Aligned: Your Hybrid Team in Miro | Miro Next

In this never-before-seen session, we’ll get practical with best practices for distributed and hybrid work, learn to use Miro features and skills to include all voices in collaborative work and create a one stop Miro board for teams to gather information, share resources, and align expeditiously on what’s most important.

7 Myth Busters of Remote Work You Should Know

Working remotely from home has become more and more popular in recent years. Many employees choose to work from home because they want more flexibility in their schedule, they prefer to not commute to an office every day, or they want to avoid distractions. While being able to work from home sounds very attractive, you’ll probably come across some negative attitudes towards it, such as you cannot focus on your work or are required to spend more hours working remotely.

What we launched in May 2022

May was a future-looking month of innovation for Miro, with a slate of newly released product updates, making diagrams more robust and stylish and workflows more secure and streamlined. At Miro Next, our virtual conference, we unveiled a new platform and variety of new features and integrations designed to help organizations unlock new ways of collaborating and innovating, pushing beyond the boundaries of a typical digital whiteboard.

Customer Support: Definition, Importance and 6 Key Strategies

Many of us have experience interacting with customer support agents in various contexts, from streaming service subscriptions and car rental bookings, to online clothing purchases. For businesses worldwide, offering timely support across multiple channels and touchpoints is critical in today’s highly competitive and digital-first world.