Teams | Collaboration | Customer Service | Project Management

%term

Virtual Assistant vs Employee: Which is Right For You?

The virtual assistant vs employee discussion is now more important than ever for any entrepreneur or business owner. Both hires can carry out many of the same duties, such as basic administrative tasks, office management, personal assistant duties, and social media management. But how do you determine which is the better option for you? In this article, we’ll help you compare a virtual assistant vs an employee.

Which hybrid and remote work model is best for your business?

This article originally appeared on Inc. As a leader, hybrid and remote work are likely top of mind. But when leaders talk about hybrid and remote work, they often mince terms. There are many hybrid and remote work models—it’s important to get clear on what you’re actually talking about. Here are five of the most common hybrid and remote work models that leaders are contemplating.

How to level up your customer-centric marketing strategy with 3 templates

Customer-centric marketers are laser-focused on the customer experience. This strategic approach challenges marketing teams to better understand customers so they can offer value at every interaction based on customer needs and interests. Teams who adhere to this approach often invest a lot of time and energy understanding the psyche of the customers who matter to them most.

Applicable Strategies for Effective Team Management

Others may choose to see the manager or team leader job as a position of power, but it is a responsibility that requires you to manage your team while meeting the company's and team's expectations. Managing a team requires multi-tasking, where you have to deal with a different set of psychologies and motivate them to work together toward a common goal.

Reimagining ITSM With Online Communities | Community Matters ft. Stephen Mann

In this episode of Community Matters, IT Analyst Stephen Mann discusses recent IT trends and the influence of online communities in fostering peer-to-peer support among IT professionals. IT service management is continuously evolving. Organizations are taking steps to ensure meeting higher employee expectations while adapting to workplace reconstruction. A critical piece of the puzzle, sometimes overlooked, involves sharing resources and engaging with peers to achieve efficiency.