You know the feeling: you’re getting started on an exciting new project, but now that you’re actually sitting down to finalize the project plan, you have some tough decisions ahead of you. Deciding how you’ll visually track and manage your work is critical to setting your team up for success. These early project decisions are key to starting your project on the right track, and will make it easier for your team to track and execute work all the way through the finish line.

In 2020, according to a survey by Owl Labs, nearly 70% of full-time workers in the US are remote. As a result of the pandemic, many teams had to switch to remote work suddenly. They needed to figure out new ways to achieve the teamwork and collaboration they had in an office setting. Buffer’s State of Remote Work survey found that remote workers cited collaboration and communication as one of their biggest struggles.

In this article, you’ll learn how to build an FAQ page that your clients will love to read and your staff will love to reference. We’ll also talk about: By the end of the article, you’ll know how to build a perfect FAQ page to answer your customer’s questions and streamline your customer service process. Let’s get started.

The word ‘workflow’ sounds familiar? Right? You might have heard it in your workplace conversations, usually in conjunction with automation and business processes. But, what is workflow exactly? Workflows are the day to day motions that make up your job. You might follow them routinely, you might document them methodically, or you might be somewhere in between. In any case, workflows make up a crucial part of your workflow life.

AI chatbots aren’t just for customers. They can provide useful support throughout a business, including your help desk. Help desks are the hub of your support. The help desk team not only supports your customers but also manages internal IT and HR support. They’re busy handling tickets, maintaining office network infrastructure, speaking to customers, and dealing with all manner of technical difficulties your departments could find themselves facing.

Maintaining call quality with Microsoft Teams is a process, not a one time event. Network engineers and Microsoft Teams application owners need to be vigilant in preserving optimal call quality to ensure audio, video, and screen-sharing always remain satisfactory for end-users. And vigilance is just as important before the pandemic as it is during the pandemic no matter where your users are working from. In some ways its more important today when working from home.

Imagine a world where creating that monthly report is a walk in the park, and quarterly calls don’t come with the painstaking task of mining through endless pools of facts and figures. Well, the latest integration between Teamwork and Easy Insight will help you do just that!

Automation in the workplace is when computers perform the types of tasks that would normally require human intervention, thus freeing up the valuable time of living, breathing employees so that they can focus on those matters that truly need them. These days, modern-day automation systems leverage artificial intelligence and machine learning to perform everything from speech recognition to translation between languages to tasks that require visual perception and much, much more.

As an open source project, Zulip is committed to making it convenient for every organization to use Zulip. For those who cannot maintain their own server, we offer the convenient Zulip Cloud SaaS service. For organizations concerned about privacy, data control, and compliance, we do everything we can to make self-hosting Zulip convenient and painless.