Teams | Collaboration | Customer Service | Project Management

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Overriding the Mute Switch and Do-Not-Disturb with Pushover for Teams

Pushover is used in many organizations for sending network monitoring alerts to Ops teams and even in many volunteer firefighter departments to send out secondary alerts. A popular feature Pushover has had for years is our Emergency-priority alerts, which repeat at a given interval until the recipient acknowledges it by tapping a button on the notification.

Communities (aka Groups) are here!! Announcing Riot/Web 0.13, Riot/iOS 0.6 and Riot/Android 0.7.4

We are super-excited to announce major new releases of Riot across both Web, Desktop, iOS and Android! This is the first time ever that releases for all platforms happen to have lined up in sync… and meanwhile over on the Matrix.org side, there are also releases of Synapse 0.25 (needed for the latest Communities features) and even a new stable 0.3 release of the Matrix Spec itself (after an accidental 16 month hiatus :S)! So: happy release day everyone! :D

Zendesk Unveils Products to Help Enterprises Build Better Customer Relationships

SAN FRANCISCO – October 24, 2017 – Zendesk (NYSE: ZEN) redefines customers relationships, creating beautifully simple software for more than 107,000 customers. For 10 years, its focus has been on connecting companies and customers in better ways. Now Zendesk is expanding enterprise and machine learning capabilities with new product offerings: Talk Enterprise, Chat Enterprise and Answer Bot.