Teams | Collaboration | Customer Service | Project Management

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New Riot.im mobile is here! Jitsi video conferencing, _really_ dark theme, and more!

The latest release of Riot.im is here! We’ve added Jitsi integration to bring much improved video conferencing, plus hot on the heels of the dark theme the really dark theme comes to Android (true black for maximum OLED battery-saving goodness), and experimental widgets-for-mobile lands in Riot.im mobile labs!

Exoprise CloudReady Synthetic Monitoring Overview

Complete Network Intelligence for Microsoft 365, Office 365, Azure, AWS, and SaaS by Exoprise CloudReady. The platform offers the best synthetic monitoring solution and end-to-end visibility into performance issues faced today by IT leaders and executives. Collect deep metrics about your application, service, and network to accurately pinpoint the issues and troubleshoot faster.

Introducing Zendesk Answer Bot

Answer Bot works right alongside your support team. It uses machine learning to help answer your customers’ questions with content from your Zendesk Guide knowledge base. The answers it provides are tailored to each customer’s question accurately and reliably—every time. And when in doubt, Answer Bot loops in your support agents to offer the customer a human touch.