Teams | Collaboration | Customer Service | Project Management

April 2024

troop messenger

8 Ways Technology Enhances Supply Chain Visibility

Apr 15, 2024 By Archana Dasa In Troop Messenger
It's no secret that visibility in supply chain operations dictates the difference between successes and setbacks. With technology evolving at breakneck speeds, savvy 3PL service providers are racing to integrate cutting-edge tools that ensure nothing slips through the cracks. To showcase what’s at play, stick with us and we’ll introduce you to a group of contemporary tech solutions that are shaking up the supply chain scene from top to bottom.
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The SURPRISING Way to Combat Client Churn w/ Jonathan Ewing

Apr 13, 2024 By Teamwork In Teamwork
What if we told you there was a way to improve your client relationships and reduce churn before retention is even a concern? Jonathan Ewing, Director of APCO Worldwide, joins the podcast to talk about how agencies can foster positive relationships with clients and reduce churn even before the onboarding process is finished. He discusses the importance of predicting and acting on client needs, and how adjusting your services and strategies accordingly improves retention and keeps clients happy and satisfied from Day 1.
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m-files

CPA Courtney Kunzig Discusses Automation in Accounting

Apr 12, 2024 By M-Files In M-Files
Knowledge work automation is poised to reshape multiple industries. This is especially true in professional services. In this sector, knowledge is often the primary deliverable. Accounting industry workers handle huge amounts of client data. They also manage sensitive information and face tight deadlines. Workflows, security and compliance, client satisfaction, and firm growth are major priorities for these professionals.
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Zendesk experts dive into what's next with AI | Conversations with Zendesk podcast

Apr 12, 2024 By Zendesk In Zendesk
💡 Join Zendesk’s own AI experts in this episode of #ConversationsWithZendesk as they unpack the history of CX transformation and what that means for an AI-powered future. 🔌 On this episode, we're joined by Adrian McDermott, Chief Technology Officer, and Teresa Haun, Senior Director of Technology and CX Strategy at Zendesk. Adrian and Teresa discuss the subject of artificial intelligence in customer experience, offering their insights on how businesses can navigate these changes effectively.
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teramind

How To Know If Remote Employees Are Working

Apr 12, 2024 By Taran Soodan In Teramind
Managers can stroll around cubicles and in offices to observe what employees are working on and ask for progress reports. They can also spot physical cues of unproductivity, like absent-mindedness or task aversion. Remote managers, on the other hand, have the unique opportunity to harness trust and technology to determine whether employees are working. This technological empowerment allows them to manage their remote teams, even without physical proximity, effectively.
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teramind

How To Measure & Improve Employee Productivity in 2024

Apr 12, 2024 By Taran Soodan In Teramind
Measuring employee productivity is a critical part of today’s competitive business landscape. It’s a tool that empowers managers and business leaders to optimize growth cycles, manage performance culture during stressed periods, and understand how effectively their employees are working. Providing a roadmap to improve performance also empowers managers to enhance their performance management skills.
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TrackingTime

The Definitive Guide to Maximize Efficiency with Agile Time Tracking

Apr 12, 2024 By TrackingTime In TrackingTime
Efficient time management is essential for maximizing productivity and achieving project success. One method gaining increasing popularity is agile time tracking. This practice enhances traditional methods, offering dynamic solutions for modern teams. In this comprehensive guide, we’ll delve into the complexities of agile practices, providing actionable insights and best practices to unlock your team’s full potential.
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time doctor

Microsoft Teams launches Copilot to boost workplace efficiency

Apr 12, 2024 By Time Doctor In Time Doctor
Microsoft Teams is leading the way in innovation in the rapidly changing digital workplace space, particularly with the recent release of Copilot features that improve efficiency and simplify collaboration. Tools that promote efficient communication and remote work are more important than ever as it become more mainstream. That’s exactly what Microsoft’s latest announcement promises, bringing AI-powered improvements meant to turn Teams into a vital tool for employees everywhere.
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teamsupport

Empowering Customers: The Value of Self-Service Support in Manufacturing

Apr 12, 2024 By TeamSupport In TeamSupport
In manufacturing, effective customer support requires technology that spans geographical boundaries and provides a wealth of knowledge. From the production of everyday goods to the development of new technology, precision and efficiency are a top priority. Empowering customers to find answers to their questions independently can lead to quicker resolutions, and establish a deeper understanding of customer needs.
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miro

How AI-powered tools can improve enterprise security

Apr 12, 2024 By Mark Strande In Miro
Developments in Generative Artificial Intelligence (GenAI) have had a huge impact on content creation, innovation, and collaboration. Everything from creating text, images, and videos, to sorting unstructured information, and generating or analyzing software code are easy to accomplish with the help of GenAI. But what can GenAI do when it comes to security?
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miro

How to build resilient teams with Agile expert Diana Larsen

Apr 12, 2024 By Dave Ross In Miro
Diana Larsen is an international authority in Agile software development, leadership, and transformations. She’s also the co-author of Agile Retrospectives: Making Good Teams Great, Liftoff: Start and Sustain Successful Agile Teams, and The Five Rules of Accelerated Learning. Her most recent book, Lead Without Blame, is particularly relevant now, as it addresses the crucial need for enterprises to build resilient teams in today’s increasingly competitive and challenging landscape.
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time doctor

The crucial link between employee engagement and retention

Apr 12, 2024 By Time Doctor In Time Doctor
To improve things in the modern business environment, it’s important to understand what motivates and keeps employees. Companies can’t say enough about how important it is to have employees who are driven and dedicated to the business’s success, especially when it comes to new ideas and competition. This blog post discusses why employee engagement is important, how it affects retention, and gives businesses useful tips for making their staff loyal and helpful.
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