Teams | Collaboration | Customer Service | Project Management

January 2025

courier

The Evolution of Mobile Development: From native apps to Flutter, React Native, and AI

Jan 21, 2025 By Mike Miller In Courier
I've been making apps since just after the App Store launched - it's actually what made me want to make apps in the first place. Looking back over this journey, it's amazing to see how much has changed. Let me take you through this evolution, because what's happening right now in mobile development is absolutely incredible.
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Copilot similar tickets: Help agents find similar tickets faster | Zendesk Product Spotlight

Jan 21, 2025 By Zendesk In Zendesk
Copilot similar tickets: Help agents find similar tickets faster | Zendesk Product Spotlight As an agent, when you’re stumped trying to solve a ticket, it can be super helpful to see how your teammates have handled similar tickets in the past. The copilot similar tickets feature helps agents find similar tickets to the one they're working on. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
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asana

How to streamline performance reviews with Asana AI: Tips from Asana's head of digital

Jan 6, 2025 By Dani Spires In Asana
As a team leader, I’ve always believed that performance reviews are more than just a checkpoint—they’re a chance to connect with your team on a deeper level. It’s about more than just reviewing work; it’s about diving into the skills and growth opportunities that drive careers forward. For my team, performance reviews are key moments to reflect on progress, celebrate achievements, and identify areas for improvement.
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