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Simpplr named a Leader in The Forrester Wave: Intranet Platforms report

The Forrester Wave: Intranet Platforms, Q2 2024 report recognizes Simpplr as a Leader in Intranet Platforms. We’re in this for the long haul and are honored to receive this recognition — which we believe reflects our unwavering dedication to transforming the work experience.

Asana Unveils AI Teammates to Tackle Complex Workflows and Elevate Teamwork

Asana's Proprietary Data Model, The Work Graph®, Provides the Ideal Structure for AI Teammates to Collaborate with People in the Flow of Work, Power Customized Workflows, Triage Risks, Action Projects, and Reallocate Work to Achieve Goals Faster.

What's new in Zendesk Workforce Management (WFM)

Last year, Zendesk acquired Tymeshift, which has now officially been rebranded as Zendesk Workforce Management (WFM). Zendesk WFM is the most efficient solution for agent management within Zendesk, leveraging AI to predict staffing needs with precision, automating agent scheduling based on these projects and providing insightful real-time and historical analytics on team performance.

UI/UX Updates, Performance Enhancements, QoL Improvements (v10)

CurrentWare version 10.0 is here! This update includes a variety of performance and quality-of-life enhancements, including easier access to key tools and improvements to existing features and functions. As a CurrentWare customer, these quarterly product updates are included at no additional cost as a part of your subscription. Need help upgrading? Our team is here to assist you every step of the way.

ESS 24.05: now with Element Desktop MSIs!

In our most recent version of ESS 24.05 we’re pleased to offer a Windows MSI (Microsoft Installer) build of Element Desktop. Many larger customers prefer MSI files for software installation. They can automate deployments across many devices, ensuring consistency and reducing manual effort. As well as MSI builds we’ve also enhanced the way our message notifications work for all users. And we’ve improved Group Sync: our advanced identity and access management tool for IT administrators.

TeamSupport Launches AI Assist, a Powerful Suite of Tools for Customer Support

TeamSupport is thrilled to announce its latest suite of AI-powered tools, built to increase agent efficiency and help your team take customer support to the next level. TeamSupport’s AI Assist incorporates the latest conversational AI technology, acting as a seasoned copilot to help agents close tickets faster, bringing faster, more satisfying resolutions to customers with less tedious manual work for agents.

Say hello to the updated Planning Overview

Today, we’re excited to roll out a brand new look and feel to the Planning Overview. It’s the same report you know and love, only we’ve given it a glow-up and boosted functionality to help you report on resourcing data alongside time, capacity, and staffing information. Before we jump in, let’s remind ourselves of why we would use the Planning Overview?

Revolutionize Your Workflow with the New GPT Time Tracking Assistant by TrackingTime

We are thrilled to announce the launch of our latest innovation, the GPT Time Tracking Assistant by TrackingTime. This pioneering tool promises to redefine how you manage your workday. This state-of-the-art assistant employs cutting-edge AI technology to make managing time as simple as having a conversation. Whether you’re creating new tasks or filling out timesheets, this tool integrates seamlessly into your workflow, boosting your productivity effortlessly.

Buddy Punch Featured among the Top Products That Offer Key Features of Time Tracking Software on Capterra

Buddy Punch is proudly recognized by Capterra in the 5 Key Time Tracking Software Features and Top Products That Offer Them report, which highlights five crucial features of Time Tracking software based on the ratings given by verified software users and software solutions that offer them. According to a Capterra survey, 82% of Time Tracking software reviewers identify online time clock as a highly important feature.