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Competitive pay: What it is and why it matters

In today’s very competitive job market, providing competitive pay is more crucial than ever. According to a Glassdoor survey, nearly 67% of job searchers regard income as their top priority when evaluating job offers. This brings up the topic of competitive compensation, a phrase that is frequently used but not always understood completely.

How forcing office returns harms the environment

The onset of COVID-19 in 2020 catalyzed a dramatic shift in the way we work, with many trading their office cubicles for home offices. This shift brought significant environmental benefits, highlighting the impact of our daily commutes on global carbon emissions. However, as office returns become more common, it is crucial to recognize how this transition harms the environment.

Fiedler's Contingency Theory: Why leadership isn't uniform

Fiedler’s Contingency Theory states that, for a leader to be effective, their leadership style must fit the situation. Using this model, you’ll identify your own leadership style, assess the situation that requires leadership, and determine whether you’re the right leader. In this piece, we further break down the theory, teach you how to apply it to become a better leader, and provide examples of the theory in action.

A Guide to Employee Computer Monitoring Software

Whenever we hear “Employee Computer Monitoring Software,” we associate it with surveillance and oversight. However, it should be treated as merely a data collection that helps businesses perform better. Its job is to give insight into when employees are taking breaks and how they are performing a specific task. The gathered data can help the organization improve workforce performance. Therefore, organizations can use this data to improve their overall workflow.

Predictive workforce analytics: The future of support software

Liam Martin, co-founder and chief innovation officer of Time Doctor, and Michael, chief data scientist, discussed the new area of predictive workforce analytics and its ramifications for the support sector in the ‘Benchmarking helpdesk software‘ webinar. By examining information from 12,000,000 support tickets, they demonstrated how predictive analytics may completely change how businesses select and use support software. These are the main takeaways from their conversation.

6 Productive things to do: Gain More and Lose Less

It’s not always obvious what kills your productivity or even goes beyond that to become a part of toxic productivity. According to a CareerBuilder survey, about 75 percent of employers say that more than two hours of efficient work are lost every day. It may get difficult to strike the balance between creating a collaborative environment and respecting the need for focus. Sometimes, the balance is disrupted so much that it leads employees toward toxic productivity.

Top 4 benefits of police live chat to know about

Effective communication between the police and the public is fundamental to maintaining community safety and fostering trust. However, traditional channels of communication, such as calls or in-person meetings, present challenges like long wait times and restricted accessibility. Considering these problems, law enforcement agencies have begun integrating modern means of communication, including live chat, to revolutionize communication with the public.

Enhancing Customer Support in Software with Live Chat Integration

In the digital age, where instant gratification is the norm, immediate responses to customer inquiries can make or break a brand's reputation. This rings especially true for software companies. Jackrabbit Technologies, an online class management software provider catering to children's activity centers, learned this firsthand. Before their partnership with TeamSupport began in 2011, Jackrabbit relied solely on emails to handle customer support.

10 Essential Employee Onboarding Strategies for Successful Integration

Employee onboarding is the process through which new employees are integrated into an organization. It involves a series of organized activities and training sessions that aim to provide the necessary knowledge and skills required for a successful start. Effective onboarding is crucial as it sets the tone for an employee’s experience within the company.