Teams | Collaboration | Customer Service | Project Management

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Wire On-Premises, Wire Cloud or hybrid deployment - which one is the best for my organization?

At Wire, we take secure communication seriously – and we understand that every organization works differently and has different requirements when it comes to security, privacy, and digital sovereignty. This is why we offer our secure communication solution in two and a half flavors – on-premises, in the cloud, or as a hybrid deployment. But what are the differences between those two? And is one more secure than the other? Read on to find out!

Sales and operations planning (S&OP): A project manager's guide

Sales and operations planning is a six-step process that can help you achieve focus and alignment in all areas of your organization. Learn what the steps are and the impact this type of plan can have on your team. Have you been struggling to align teams at your organization? It’s a problem many project managers face. Thankfully, there’s a solution. Sales and operations planning is a six-step business process where a leadership team achieves focus and alignment in all areas of an organization.

Project management information system (PMIS): What it is and how it works

Project management software comes in a lot of shapes and sizes — and some are nicer than others. If you want to give your project team the tools they need to excel, choosing the right type of software should be your number one objective. One type of software that can help with almost all aspects of project management is a project management information system (PMIS).

How to create a TV dashboard for Intercom

If you use Intercom to manage your customer service function, then you know how important it is to stay on top of KPIs like First Response time and CSAT. However, because customer support is fast moving, it’s simply not enough to check your key metrics once a week, or even once a day. The best customer service teams are constantly monitoring the customer service data in order to manage their workflow, react to changes, and stay on top of their Service Level Agreements.

The analytics edge: Leveraging data in performance management tools

In the fast-paced world of contemporary business, companies are constantly striving for perfection. To achieve this, the significance of data analytics in performance management has grown. This helps companies streamline their processes and increase their output. In this piece, we will explore the significant influence of data-driven strategies on performance management tools. We will also explain how these strategies facilitate organizational development while streamlining decision-making.

Make Balance Between Discipline & Flexibility to Achieve Productivity

In Current working environment, the biggest challenge for organizations is to attract & retain their workforce as more & more workforce wants to work from home facility, however the biggest challenge is to stay disciplined while working from home office.

Maximizing employee potential: Innovative performance management tools and strategies

Every business committed to fostering the personal and professional growth of its employees must prioritize performance management as a cornerstone of its strategy. By implementing innovative performance management tools, organizations can unlock the full potential of their workforce, enhance employee engagement, and ultimately achieve corporate objectives. These tools offer dynamic ways to track progress, provide constructive feedback, and align individual goals with the broader mission of the company.

Remote work's impact: Morgan Stanley reports 30% price drop in US office buildings

There were big changes to the standard business setting during the COVID-19 epidemic. Working from home used to be a perk for millions of people around the world. These days, they have to do it. The industrial real estate business is also changing because of this shift in how things are thought about. Morgan Stanley says that the prices of office buildings in the US have dropped by 30%. Let’s think about what this change means and look into it more.

What is stakeholder analysis and why is it important?

Think of your project as an Oscar-nominated movie. You won, and you have to go up and give your big speech. Who do you thank? In project management, those people would be your project stakeholders—people who have a stake in your project and have helped you get there in some way. Project stakeholders can vary from the people doing the work to the people approving the work to the people you’re doing the work for, but they’re all important.

Securing mission-critical communications with a self-hosted, air-gapped collaboration suite

Defense industries deal with sensitive information that, if leaked, could compromise national security. So, the digital battlefield holds just as much importance as its physical counterpart. Therefore, safeguarding mission communications and thwarting cyber attacks is the perpetual objective. One way to ensure secure mission communication is through the use of a self-hosted, air-gapped environment.