The COVID-19 epidemic has resulted in a substantial change in the way we operate. One thing is certain until everything settles and the globe adjusts to the new normal: remote work is here to stay but with some modifications. Let’s examine the most recent data and patterns that provide a clear picture of the state of remote work in the US and how it is changing.

Getting feedback can be intimidating, but avoiding it only makes things worse.

Hiring new employees is a high-stakes game for any business. When reviewing applicants, it’s crucial to watch for red flags that may indicate a bad fit. Key warning signs include the following: Screening for red flags allows managers to avoid disruptive and expensive hiring mistakes. It enables them to focus on candidates with real potential to excel in the role. Careful vetting during hiring is key to building a stellar team positioned for success.

Discover how recent surveys and insights on Return-to-Office (RTO) mandates are reshaping the future of work. Explore strategies to balance organizational goals with employee preferences, including monitoring remote workers for enhanced productivity and satisfaction.

Some help desk tickets are solved in just one exchange. Others might need more interactions, more people to review them, or even require escalation. All that back and forth generates multiple messages, and new observers may need up to 10 minutes to catch up. You can now use the Ticket Summarization feature on InvGate Service Desk to speed this up! Using generative AI, this feature can create a brief ticket summary with the incident’s main activity.

An updated knowledge base is an essential part of an organization's self-service offering. But keeping it updated is no easy task. What if you could have artificial intelligence (AI) work for you and help you with Knowledge Management? That’s what InvGate Service Desk Knowledge Article Generation feature does! According to a report by Microsoft, 88% of respondents expect a brand or organization to offer self-service support, and 66% begin with self-service when in need.

Scheduled Reports: We’re thrilled to announce an upgrade to our scheduled reports feature! Now, you can effortlessly send reports to multiple email recipients, even including individuals outside your organization. Automatically send your time reports to the management or your clients. Live Shared Reports: Your Shared reports have received a significant upgrade – they now automatically update on the public URL.

Revolutionize retention strategies with tailored time and attendance tracking software solutions. Have Insightful define how you address turnover challenges with data-driven insights, personalized employee remote plans, and transparent communication.

Want to know how time tracking employee software can create the perfect remote work setting? Uncover the perks of running a focused remote team and learn to streamline operations, boost productivity, and create a culture of accountability and transparency.