Teams | Collaboration | Customer Service | Project Management

Latest News

7 Crucial Workforce Planning Metrics for Business in 2024

Workforce planning metrics helps organizations to collect useful insights into how workforce use to track and analyze team performance. These are valuable metrics that help create better plans for the workforce including financial as well as human development angles. In this blog, we will share 7 useful workforce planning metrics for you to make better and sustainable plans for your business. Get Free Demo.

How to Avoid Working Overload on Your Team?

Work overload is a common issue that many teams encounter in the workplace. It can have detrimental effects on both the well-being of employees and the overall productivity and performance of the team. Understanding what work overload is and how to avoid it is crucial for maintaining a healthy and efficient work environment.

How to Set Up Automatic Push Notifications Based on Segment Events

Push notifications have carved their own niche as a powerful tool for continuous user engagement. Regardless of whether an app is actively in use, they deliver your messages straight to your user's device. Two useful tools to enhance your push notification strategy are Segment and Courier. In this article, we show you how to set up Courier to listen to your Segment events and then send push notifications to an Android device based on data from these events.

Omnichannel vs. multichannel: Which marketing strategy is right for your clients?

As an agency, you’re in the business of creating success for your clients. And while you already have a proven roadmap you use as a starting point for new clients, there’s no single path that delivers strong results 100% of the time. One key element in planning and executing a successful marketing campaign is selecting the right marketing strategy.

How to make a hybrid work schedule that works for everyone

Hybrid work schedules have been a hot topic for most of this year, and we don’t imagine that will change in 2024. On the contrary, the hype around hybrid work is likely only just beginning. As champions of work-from-anywhere culture, the entire Time Doctor team is firmly seated on the bandwagon. We’re cheering on the companies leaning into hybrid and remote workforce management and helping them by removing barriers. However, not everyone is as excited.

How an Employment Management System Can Benefit Your Business

Like most business owners, you’re always looking for ways to make your business more efficient and profitable. One way to do that is by using an employment management system. An employment management system can automate many of the tasks that are currently handled manually, such as payroll, benefits administration, and HR tracking. The system can save your business time and money.

Optimizing Live Web Chat Software for Leads, Engagement, and Sales

Implementing live web chat software on your website is a great way to engage visitors in real-time conversations and convert them into leads and sales. However, to truly realize the benefits of lead generation and sales, you must optimize your live chat strategy, setup, and agent training. Live web chat software can boost conversion rates and revenue when you have the tools to optimize and implement it correctly.

Crafting A Warning Letter For Attendance Issues

Attendance issues at the workplace is a challenge many employers face. It’s a delicate task, one that requires finesse and precision. After all, your company’s attendance policy sets the tone for employee behavior, and addressing irregular attendance is crucial for maintaining a productive and responsible workforce. Addressing these issues is not only a matter of maintaining a positive work environment but also a significant financial concern.

5 Effective Website Marketing Tactics for SaaS Businesses

One of the most challenging aspects of starting and running a SaaS business is getting visitors to come to your website. There are over a billion websites. It’s easy to see why you might think getting your site found is almost impossible. But don’t worry. There’s a way for your business to stand out and get the traffic–and paying clients—it deserves. In this article, you’ll learn five website marketing tips you can use. Let’s get started!

What is an omnichannel strategy in marketing?

You’ve probably heard, “Don’t put all your eggs in one basket.” And while that’s great advice across the board, it rings especially true in marketing. There’s no such thing as a one-size-fits-all solution in marketing. What works for one of your agency’s clients might not work for the next.