Even though Software-as-a-Service (SaaS) has existed since the 1990s, the pandemic’s early stages coincided with its peak. Following the initial lockdowns of 2020, telecommuting and hybrid workplaces are becoming increasingly popular, and more businesses are putting critical business processes onto the cloud. The industry’s answer to this demand by developing solutions that essentially cover every division and business function since then has been one of the largest SaaS trends.

Keeping employees interested and motivated is crucial for the success of any firm in the fast-paced, dynamic workplace of today. Businesses are increasingly looking for new solutions as they attempt to establish a healthy and effective workplace. Employee management describes the practices used to ensure that employees put forth their best effort.

In the realm of project management, a project charter serves as a crucial document that outlines the fundamental aspects of a project. Certainly, it provides a clear understanding of project objectives, scope, deliverables, stakeholders, and timelines. Asana, a leading project management tool, offers a wealth of features that can streamline the process of creating a project charter.

As our societal perception of remote work has gradually shifted from temporary to permanent, it’s time to take stock of the challenges of remote working and find ways to ensure that the future of remote work is sustainable. While remote working has many benefits, it also comes with a unique set of challenges that can impact productivity, communication, and overall well-being. According to the latest State of Remote Work report from Buffer, the top 6 struggles associated with working from home are.

Have you ever seen employees covering for their co-workers by punching their time cards? Or maybe you’ve noticed inconsistencies in your payroll records, making you question your workforce’s honesty. If so, welcome to the world of “buddy punching,” where one employee punches in for another, causing payroll and HR issues for your business.

Leading well may be harder than it’s ever been. Here’s how to bring out the best in your people to overcome an endless parade of complex challenges.

Understand the importance of employee engagement in averting economic stagnation. Discover how poor management impacts employee wellbeing, relationships, and the economy. Learn effective strategies for improving engagement, the role of effective management, and how evidence-based practices can drive engagement and productivity. Discover how Insightful's office performance tracking programs can help you implement these strategies and contribute to global economic growth.

After a detailed review of Service Optimization in the previous post, part three shifts our focus towards understanding the tangible return on investment (ROI) of improved customer service. Businesses investing time, money, and resources into customer service transformation should have a clear understanding of the potential return on investment (ROI). Fortunately, there is plenty of data demonstrating the value of investing in customer experience (CX).

For the past few years, especially as hybrid and remote work have become normalized, enterprise organizations have become reliant on an increasing number of applications and cloud-based platforms to streamline collaboration and improve productivity among teams and individuals. Companies are incentivized to ensure their tools are accessible to everyone and that work remains frictionless, all while ensuring their data stays safe.

In an era where time is of the essence and patients demand convenience, the winds of change have swept through the sacred realm of medicine. Brace yourself, healthcare providers, for what lies ahead is not a fleeting trend but a bona fide telemedicine revolution! With 62% of patients longing for the ease of virtual consultations, it's clear that healthcare's digital transformation is here to stay. Besides, SMS text messages have a 19% click-through rate (CTR) compared to 4% for emails.