Have you ever wondered how BPO & KPO industries manage round-the-clock operations while keeping their employees satisfied and providing quality services to their clients? The answer lies in split shift scheduling, which has become increasingly popular in these industries. Corporate brands like American Express, Genpact, Tata Consultancy Services (TCS), Accenture, Infosys BPM, and Wipro have adopted split shift scheduling to streamline operations and capitalize on its benefits.

Microsoft recently announced changes to Azure Active Directory. Today’s article covers the changes, providing sources for considerations, and how Exoprise’s service solutions will be affected.

Time is money. Dive into our latest blog to uncover top strategies for preventing time theft and ensuring accurate reporting. Boost productivity, maintain financial health, and build a culture of trust. Read now for a smarter workplace and discover how remote employee tracking software can help prevent time theft.

Finding the best apps for payroll for your business can often feel like a daunting task, especially when your goal is to streamline your business’s financial processes effectively. The search for a seamless payroll experience typically stems from the following concerns: We understand that these pain points are significant for those managing payrolls, including small to medium-sized business owners, HR professionals, and accountants.

You’ve trained a team of call center representatives, perfected your standard operating procedures (SOPs) and service-level agreements (SLAs), and successfully signed contact center clients. You’re ready to take on new contracts and scale your business plan. So, where should you look for new clients? Whether you’re relatively new to the industry or already well established, you have plenty of options to find more clients.

IT leaders have been responsible for keeping systems up to date and managing security issues. With the last few years framed by both economic volatility and rapid changes in technology – namely in advancements in AI – priorities are shifting. Half of IT leaders we surveyed say that they’re being asked to do more with fewer resources.

Black Friday is almost right around the corner, a time when SaaS companies, businesses, corporations, and startups compete to deliver the best Black Friday and Cyber Monday SaaS deals of the year in a highly competitive industry. While customers are excited to invest, it’s also the most important sales event that everyone looks forward to. To enhance the sales journey of potential customers, brands provide irresistible value and quality that converts them into loyal customers.

Finding the best employee payroll solutions for your organization is a daunting task, especially when your business’s unique payroll needs are at the forefront of your concerns. Whether you are grappling with payroll taxes, onboarding new employees, or ensuring timely paychecks, selecting the right payroll software is crucial.