Everyone in the digital and tech space is hysterical about ChatGPT. It has recently been integrated into Microsoft Teams, media such as Buzzfeed is using OpenAI to partially create content, and Intercom is employing it to enhance products. We've already seen how ChatGPT can be a tool for IT support, and now we're about to discover how to use ChatGPT for customer service. If you want to take your clients' experience to the next level, using it to help employees out can be the smart thing to do.

One of project managers' hardest jobs is figuring out how to manage the capacity of their team members and streamline the team’s workload. Your team members only have a certain amount of capacity they can offer before negative effects like burnout and bottlenecks occur. However, while capacity management is important, it can be difficult to accomplish without the right tools.

Get tips from experts in project management, neuroscience, and more on how to help your team maximize productivity and get the most out of their time.

Harvard researcher Heidi K. Gardner reveals how organizations can improve collaboration and perform better as a business.

Unable to send, receive, or search email through Exchange Online? Microsoft Outlook suffered an outage for several hours last night, disrupting North America and worldwide email services.

Are you feeling overwhelmed with all the tasks you need to accomplish? Do you feel like it’s impossible to get everything done in a timely manner? If so, then it might be time to start setting priority levels for tasks. Prioritizing is essential if you want to streamline your workflow and stay on top of deadlines. It helps you focus on the most important tasks first, which can help reduce stress and improve productivity.

If you’re a business owner or a manager looking to record your team’s scheduled hours for invoicing purposes, timesheets are a valuable solution. However, it’s essential to know how to fill out a timesheet to track time accurately and streamline payroll processes. In this article, we’ll go over seven simple steps to fill out a time sheet. We’ll also explore everything you need to know about paper and spread-sheet based timesheets, including their three major drawbacks.

With the rise of remote and hybrid work culture, businesses have increasingly turned to different employee monitoring methods. But employee monitoring isn’t something new. It’s been around for a long time and involves practices like monitoring clock-ins, using security cameras, and implementing GPS tracking. Is it allowed? In some cases, it’s entirely legal; in others, it can invite problems.

As any project manager or leader knows, planning is a critical factor in the success of any endeavor. A well-crafted plan can help ensure that resources are available and appropriately utilized, objectives are met on time and within budget, and team members understand each other’s roles and responsibilities. But before an effective plan can be created, it’s essential to understand what should go into it—and what shouldn’t.

“Quiet-Quitting” refers to limiting one’s efforts for one’s job by limiting oneself to work specified in job descriptions. When someone uses the phrase "Quiet-Quitting," they can be leaving their job at an organization. However, nobody is actually leaving their positions. Quietly leaving a job is a protest against the "hustle culture," the very culture that exalts long hours and goes above and beyond the call of duty. ‍