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Project Management Software For Law Firms

Project management software is a digital tool that allows businesses to manage their projects more effectively. By using project management software for law firms, independent lawyers and law firms can track the progress of their projects, create timelines and track deadlines, collaborate with team members, and more. In this article, we will discuss the top project management software for law firms and the benefits they provide to specific law firms.

A 3-pronged approach to creating (and scaling) legendary customer service experiences

More than half of people have higher expectations for customer service now compared to a year ago, according to Microsoft’s State of Global Customer Service Report. But providing consistent, quality customer service is a challenge. You can’t simply automate or template your way to success.

What to Do With Low Employee Productivity At Your Workplace: Proven Strategies for Improvement

Employee productivity is a hot topic in the business world. Every company wants to know how to get the most out of their employees, but what happens when you have low employee productivity at your workplace? There are several reasons for decreased productivity, and it’s crucial to nip the problem in the bud before it becomes a bigger issue. In this blog post, we will discuss some proven strategies for improving employee productivity. Keep reading to learn more!

What is UAC Virtualization? Benefits and Pitfalls

UAC stands for “User Account Control”. This is a field of software management that isolates the operating system’s core components from potentially damaging changes. It refers to the level of access that in Unix-like systems is called “root” and in Windows systems is known as Administrator privileges. User Account Control was initially rolled out as part of Windows Vista to allow only admin accounts to give and take away these permissions.

Support Assist: Machine Learning Capabilities to Help Service Desk Agents

During InvGate’s presentation at SupportWorld Live 2022, we are proud to introduce Support Assist, our AI engine that enhances the support capabilities of service desks for all types of businesses and departments. One of InvGate's guiding principles is to "simplify what is complex," and so for the last year we’ve been finding ways to leverage our solutions with machine learning, testing different tools inside our platforms that could make a real difference for our users.

12 Common Outsourcing Myths Debunked

If you’re considering outsourcing for your business, you may still have some concerns about the process. This may be because of some widely-held misconceptions about outsourcing. For example, you may wonder if outsourcing will help or harm your business. That’s why understanding the reality of outsourcing can help you make an informed decision. In this article, we’ll describe 12 such common outsourcing myths and aim to debunk them. Let’s get started.

7 Best Management Practices to Improve Employee Productivity at Your Workplace

When you are running a business having employees who work together and help you to achieve your goals becomes important. Hence to do this, a company should focus on the methods that help to increase the employer’s productivity. Less efficient employees and low productivity inputs can affect your business negatively and may lead to its downfall in the longer run. Many workplaces consider employee feedback when they are looking for methods that can help increase productivity.

10 Super Apps That Will Dominate The World In 2022

We are living in a world where everyone has their own pace but when it comes to the digital world we have to abide by its pace, otherwise, we may become obsolete, and ‘super apps’ are the current evolution version. I will not be shocked if people in the future refer to us as the "digital age" rather than referring to the "generation" since Mankind will most likely continue to evolve at a rapid pace.

Marketing calendar: How to build one + why it's important

Marketing often feels like herding cats, doesn’t it? It feels that way to company leadership, and often it feels that way to many of the people working in your marketing department. Marketing has become a broad discipline in just about every modern business, responsible for a dizzying array of tasks, campaigns, and deliverables. And in an environment like this, it’s no surprise that tasks and deliverables start falling through the cracks.

Zendesk for Manufacturing: Customer service that powers lifetime customer value

The manufacturing industry has seen increasing challenges over the last few years, including facing increasing global competition, disruptions in international supply chains, changing customer preferences, remote work and workforce reskilling, as well as fundamental shifts in product and service offerings. Learn how Zendesk for Manufacturing helps support teams deliver exceptional service through any channel.