Whether you are looking to establish the roots of a community-centered enterprise, or you are trying to expand your small business’s operations, your team represents your most important asset. And yet, according to new studies, hiring and retaining qualified candidates is the main challenge for over 90% of US small businesses. In part, this might be due to the fact that small businesses can only offer limited salaries and advancement opportunities.

Governments and public sector organizations recognize the increasing need to protect their data. With the increase of cyber-attacks globally and growing demands from their citizens to protect their information, public sector organizations are more frequently moving away from cloud-based software toward on-premise solutions.

Monitoring employee working hours and attendance with an online attendance management system for employees to enhance company productivity. As a result, employees and employers have more freedom to focus on their work without the pressure of punching in and out.

If you are wondering if time tracking is only limited to a certain group of developers, you need to re-think it. Time tracking software for developers plays a vital role in all senses. Time management is critical to the overall software developer’s productivity of a team as well as the productivity of each individual developer’s team member. Many individual App developers believe that time monitoring is utilized to pay developers for the time they spend working.

For many managers, there are two questions on permanent loop within their work: 1. Am I doing enough? 2. How do we make things quicker? When it comes to the first question, it is often a struggle to know when to let go. As a manager's role and responsibilities grow, and as their teams reach new levels of maturity, there is a need to shift focus towards the most important processes, while letting their team take responsibility of some others.

IT service management (ITSM) is big business. There are so many tools, vendors, and resellers out there, so how do you choose? If you work in a service desk or ITSM environment, the ITSM tool will be one of your most important spends. The right tool can help customer engagement, improve processes, and support effective incident resolution. As IT continues to recover and evolve in this new, post pandemic reality, “the best ITSM vendor” will mean different things to different people.

It is crucial to have the proper tools in place to provide excellent customer service. Call Center Quality Assurance Software is one of those tools. This type of software helps businesses evaluate the performance of their customer service operations, in-house or outsourcing to call center companies. Call centers and customer service teams rely on quality assurance (QA) processes and procedures to improve customer satisfaction and employee engagement.

Today more than ever, businesses around the world are investing time and resources in optimizing and improving their business efficiency. After all, time is money – and an efficient business can produce more within shorter timeframes. But recent statistics show that over 75% of businesses operating in the US are negatively affected by their employee’s time theft schemes – which account for the most common type of time fraud and occupational abuse.

Paid vacation should be a mandatory benefit for all employees. When a company offers paid vacation days, it means you get to take time off work while still earning money. As such, you are perfectly entitled to wonder if you are receiving enough vacation pay or not. Some employers will be a bit sneaky when assigning paid vacation days to employees, as they know you don’t know what the norm is. So, how many vacation days per year is normal for the average worker?

Payroll for your small business doesn’t have to be a time-consuming task. If you are wondering “can I process payroll myself” and pay employees in the right way, the answer is, yes, you can. Small business owners can ensure they give employees paychecks in the right ways. Let’s show you everything you need to know to navigate the payroll system and deal with payroll taxes so self employed business owners can process payroll manually.