Teams | Collaboration | Customer Service | Project Management

Latest News

Use these essential tools to streamline hybrid communication

To build relationships at work that, well, work, communication is crucial, especially now that hybrid work is on the rise. With the majority of global knowledge workers spending a mix of time in the office and remote, according to the Future Forum’s pulse study, the challenges of workplace communication are also growing. Information overload, digital distraction, knowledge silos, and overlapping communication tools can hinder collaboration.

9 Employee Retention Strategies for Surviving the Great Resignation

According to Joblist’s Q3 2021 Job Market Report survey 73% of currently-employed workers say that they are actively thinking about quitting their jobs and finding a new job. So what does that mean exactly? It means that as the “Great Resignation” continues, companies need to focus on employee retention strategies.

When to hire a new employee for your growing small business

As a founder or leader at a small business, growth is incredibly exciting — it means the thing you’re building is working, gaining steam, and growing market share. But growth can be painfully complicated, too. You’ll inevitably reach a point where there’s more to do than you or your current team can get done — but is there enough work to justify hiring a new employee? In this quick guide, we’ll show you how to decide when it’s time to hire.

Understanding when to hire a project manager

Knowing exactly when to hire project managers (whether your first one or another to join a growing team) is crucial but tricky. Wait too long, and chaos intensifies — cutting into productivity and profits. Yet, hiring too early can be a resource drain that could threaten profitability differently, especially for startups and small businesses. Businesses that have never had a formal project manager might have the toughest time with this decision.

The Commonality in Communication: The Journey of Andréa Maria Cecil Topper into Internal Comms

We all have journeys in life. Rarely do these plans go as expected. Some people fight the direction, believing that the only goals for their life and career are those precisely mapped out with extreme detail. When life throws them a jolt, it can be disconcerting. Some people fall apart. Other people like to take the path that comes to them. People like Andréa Maria Cecil Topper, Director of Internal Communications at Guardant Health,

The Nonlinear Journey of Communications as a Practice and Career: Thoughts from Jill Stracko, Director of Global Executive and Internal Comms at Uber

It is a testament to the tech and communications industry that our leaders are coming from non-obvious fields. Many of our best and brightest are pivoting their careers into internal comms and communications, bringing an abundance of experience and vast knowledge to better their companies and employees. One of the standouts is Jill Stracko, Director of Global Executive and Internal Comms at Uber.

Simpplr's Spring '22 Release: Hotaka

We’re excited to share our new Spring ‘22 release, Hotaka. This release helps further employee engagement and personalization with a range of new enhancements. Here is a quick overview of this release: With this release, we also previewed some future capabilities that are entering an early adopter phase.

We're placing some bets on the future of customer experience

Admittedly, it’s been a minute since I’ve dusted off my crystal ball – closer to the length of a global pandemic. I made some predictions about the future of CX back in 2018, and certainly a lot has changed since then. During the past few months, I’ve been thinking a lot about this quote from futurist Roy Amara: “We tend to overestimate the effect of technology in the short run and underestimate the effect in the long run.”

19 of the Best ClockShark Alternatives

For business owners, and those in charge of HR, accurate time tracking is crucial for safety, ensuring fair pay, and keeping costs down. But dealing with lost, ripped, crumpled and coffee-stained paper timesheets is not only time consuming, but stressful too. That is why many turn to ClockShark, a mobile app with a GPS function that automatically tracks time and completes employee timesheets. However, ClockShark is not the only time tracking mobile app on the market.