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Clearing clutter: How to cut out organizational debris from your business

Endless documentation, mass email threads, stringent approval processes, meetings, and more meetings. Welcome to the world of organizational clutter. With the rise in remote and hybrid work models, these processes should have taken a back seat. But that unfortunately isn't the case. A Harvard Business School study analyzing the communication patterns of employees in 21,500 companies found that we work longer days and attend more meetings than ever before.

The Best ITSM Blogs You Should Be Following

With so much information that’s repurposed, repackaged, and frankly, not worth even a passing glance, it makes sense to be a bit cynical when it comes to blog content. When everybody seems to be doing the same thing, originality and good writing are rare features that should be celebrated. Since we’re content snobs ourselves, we thought we’d share our take on the 10 best ITSM blogs with you.

5 Tips for Helping Your Workforce Adapt to Automation

There has been a rapid incline in the use of automation in many day-to-day activities, making life a bit simpler. Whether it’s through the implementation of chatbots or automated reporting tools, automation has become a new norm. It’s meant to make workloads a lot easier, as well as improve efficiency. However, not everyone may see it that way. The simple notion of automation taking over your job can cause a lot of stress, anger, and/or anxiety.

10 effective strategies for promoting team collaboration

Team collaboration in the workplace elevates teamwork to a new level. It enables groups to pool their skills, talents, and ideas to achieve a shared goal. Work collaboration, when done effectively, can have a good impact on your team or business. Collaboration can boost team efficiency, innovation, and relationships. According to Urubit, 33% of employees say that the ability to collaborate makes them more loyal.

Creating an effective customer journey to reduce customer churn

Acquiring and retaining new customers is a big challenge for companies across all sectors. Customers quitting your brand and departing unexpectedly are every managers’ worst nightmare. Companies may proactively take action to persuade customers to stay by knowing what they want and recognizing tell-tale signals of upcoming churn. The journey mapping will make you discover issues and problems related to your company procedure due to which churn rate occurs.

The sales engineer career path: A complete guide

Not all sales are created equal. Depending on the products, region, and size of a company, a business may require sales experts with different specialties. In 2021, Americans spent nearly $487 billion on technological products and services (a 7.5 percent increase from the previous year)—they’re expected to spend even more in 2022.

Pros and Cons of Intervals Time Tracking (Plus 5 Alternatives)

Intervals is an all-in-one project management system offering time tracking and task management features in one software solution. It features a native time tracker, which you can use to create detailed productivity reports regarding your employees’ work hours. However, there are some significant drawbacks to Intervals time tracking, such as a lack of payroll management feature, few third-party integrations, and high price point.