Teams | Collaboration | Customer Service | Project Management

Latest News

How to show multiple data sources on the same sales dashboard

Managing sales data from different platforms can be challenging, but Geckoboard makes it easy to visualize sales metrics from tools like Aircall, HubSpot, Intercom, and Zapier all in one place. With Geckoboard, you can track these sources on the same sales dashboard or, if it works better for your team, create separate dashboards that focus on specific areas. This flexibility allows you to monitor exactly what you need, whether you prefer a unified view or detailed insights across multiple boards.

Project Tracking 101: What It Is and How to Do It Effectively

Project tracking is the process of keeping an eye on how a project is progressing to make sure it’s staying on schedule, within budget, and meeting your goals. For agencies and consultancies, this usually means checking things like how well your team is managing their tasks, how long tasks are taking, and whether the project costs are sticking to the plan. Good project tracking helps teams stay on top of work and deliver high-quality, on-time projects that keep clients happy.

Guide to reporting on your HubSpot sales pipeline

Managing a sales pipeline can feel overwhelming without the right insights. Deals are progressing, but without clear data, it’s tough to know what’s working and what’s holding things up. That’s where HubSpot’s sales pipeline reporting comes in. It gives you visibility into every stage of your pipeline, helping you catch issues early and keep your team focused on the most important tasks.

4 Service Desk Trends To Know In 2024

The remote desktop software market is projected to grow substantially in the coming years, heavily driven by the increasing adoption of remote and flexible working models. According to a report from Fortune Business Insights, the market size was valued at $2.83 billion in 2023. This is a significant number, but the numbers are only going to continue to rise. For instance, the market is expected to reach $12.28 billion by 2032, growing at a CAGR of 17.7% during the 2024-2032 forecast period.

From Start-Up to Scale-Up: How to Manage Growth with a Small Team

As your company scales, your support team may not be able to scale at the same rate. SaaS businesses often can’t hire at the same pace of increasing customers. Often, when new employees are hired, they still need several months to ramp up and learn the product. Your ticketing agents are learning about the product and teaching customers about it at the same time.

Top 10 time tracking software for remote employees

When you oversee globally distributed teams, you need a real-time view into when your remote employees are working and which projects they’re tackling. Basic tools like communication apps and project management software don’t offer the visibility you need to understand employee performance or to refine resource allocation. Instead, you need dedicated remote employee software with complete insight into team activity, performance metrics, and employee experience. At Time Doctor, we get it.

How to Plan an SEO Budget to Achieve Long-Term Business Growth

Search Engine Optimisation is not just a luxury but a necessity. But how much should you spend on it? Creating a well-thought-out SEO budget can be a bit of a puzzle. There are countless factors to consider, from your business goals to the competitive landscape to the resources you have at your disposal. If you’re unsure where to start or how to allocate funds to maximize your return on investment (ROI), you’re not alone. Many businesses struggle with this.