Teams | Collaboration | Customer Service | Project Management

Latest News

Enhance Teamwork with Design Collaboration Software

You are looking at this amazing design, wanting to share it with the team. You click “send,” and then the real chaos starts: feedback comes from every which way, from the task board to an email thread to a comment in your messaging app. At the end of the day, that feedback is scattered, unclear, and feels more like a scavenger hunt than a productive process. That is where design collaboration software changes everything.

How Healthcare Collaboration Software Enhances Interprofessional Cooperation

Great healthcare is a team effort. Doctors, nurses, specialists, and administrators need to work together to provide the best care. Easier said than done, of course. The reality is usually miscommunication, slow processes, and lost information get in the way and create challenges no one can afford. That is where the difference is wrought by healthcare collaboration software. These tools simplify how teams connect, share updates, and stay organized.

In band vs Out of band communication in incident response: which is better?

‍ Critical IT incidents demand swift and reliable communication. Yet, conventional communication channels often rely on the same infrastructure under attack. This vulnerability was starkly illustrated by the 2024 CrowdStrike incident, where a faulty software upgrade triggered a global IT outage, costing businesses an estimated $5.4 billion. The incident exposed a critical flaw: relying on "in band" communication for incident response.

Top Productivity Methods to Transform Your Workflow

6 Staying productive is a dream that every employee aspires to achieve. You might have tried countless strategies, from elaborate planners to digital apps, only to find yourself overwhelmed and still battling that ever-growing to-do list. If you’ve ever wished for a magic formula to help you work smarter, not harder, you’re not alone! But what if you could tap into powerful productivity methods designed specifically to streamline your workflow and maximize your efficiency?

10 Reasons Why You Need a Time Management App Today

Time management remains a critical component of most individuals and organizational success given the incredibly tight schedules that everyone faces today. Since time management is such a fundamental concept, it can easily be assumed that students will not need help with it. This is where a time management app comes in handy as being a very vital gadget.

Mastering Business Etiquette: Key to Professional Success

Business etiquette refers to the set of behaviors, manners, and practices that are deemed appropriate and respectful in professional settings. Mastering business etiquette is essential for building strong relationships, fostering trust, and creating a positive impression, whether you’re interacting with colleagues, clients, or stakeholders. Below, we explore the key principles of business etiquette and how to implement them in the workplace.

12 Best Policy Management Software in 2025

Creating—and sticking—to policies isn’t a standardized process. Every business has unique needs, and your approach should reflect that. Instead of rigid rules, you need a flexible framework that supports your team and ensures everyone is aligned. Plus, paper-based systems and scattered files don’t cut it anymore. You need a solution that ties policies, processes, and procedures together so they work in sync.

How to create and manage a project budget in 6 steps

Behind every great project is a solid, data-driven project budget. Your project budget provides a roadmap for your project’s financials, from initial estimates to actual costs. Without one, you risk overspending, putting your revenue—and your client relationships—in danger. But how do you create and implement a project budget that accurately reflects your costs, protects your profitability, and gives you real-time performance insights?

Scaling to millions of users requires Synapse Pro

Since launching Synapse Pro to support nation-scale Matrix deployments, we’ve had a lot of questions asking how it differs from vanilla “community” AGPL Synapse. We held back a bit on the details because Synapse Pro is evolving rapidly with optimisations for scalability and availability in many different areas, so we wanted to wait before publishing quantified comparisons.