Starting a BPO (Business Process Outsourcing) venture can be both exciting and challenging. One of the key hurdles new BPOs face is acquiring clients. In this blog post, we’ll explore some effective strategies for optimizing your BPO startup, drawing inspiration from valuable insights shared in The Future Workforce Podcast interview with Nick Sinclair, Founder & Managing Director of TOA Global.

Has 2023 been a bumpy ride for your agency? Like you’re swimming upstream with one arm tied behind your back and a crocodile snapping at your heels? Whatever your experience has been this year, it’s sure to have been a disruptive one. From the ongoing economic and geo-political uncertainty, to shifting client and consumer behavior, to rapid technological change, the agency landscape is more complex and competitive than ever.

There’s a lot of interest in the opportunity of artificial intelligence (AI) for IT service management (ITSM), especially with the media hype caused by ChatGPT and other generative AI tools. This is not only influencing ITSM tool product development, it’s also had an impact on “marketing machines” and the terms employed to help sell products and services.

Quoting is a crucial step in project delivery, as it enables both the business and the client to understand the project’s scope and accurately project revenue. In this article, we’ll cover the essentials of creating quotes for projects or services, emphasizing the importance of accuracy and thoroughness.

At Miro, our mission is to empower teams to create the next big thing. As we navigate the evolving landscape of AI technology, we’re keenly aware of the exciting opportunities it offers, as well as the potential challenges it poses. We believe that simply harnessing AI isn’t enough; it must be wielded with both responsibility and care.

As the digital age continues to grow, so does the demand for digital marketing services. And with good reason – digital marketing has a huge impact on the success of your business. However, running a digital marketing agency can be challenging, so it’s important to have all the right resources at your disposal. In this blog post, we’ll outline the key steps you need to take to launch a successful remote digital marketing agency.

As a digital marketing agency, you must have the right remote work tools to work effectively and efficiently. Remote work offers increased productivity and creativity, decreased overhead costs, and improved employee retention rates. This blog post will discuss five remote work tools that every digital marketing agency should consider.

Project management is an intricate web of managing project roles, responsibilities, and tasks. And if you have multiple complex projects to handle on your plate, things can go South in the bat of an eyelid. Basically, without a project plan in place, ensuring prompt decision-making can become impossible. And the inability to complete milestones on time can become the primary reason for project failure. This is where the RACI matrix steps in as every project manager’s best friend.

A recession is coming. Many people already feel the effects of the Covid-19 pandemic. The global economy is contracting, and it will only get worse. If you’re concerned about losing your job, now is the time to start looking into ways to work remotely. With technology constantly changing, it’s easier than ever to work from anywhere in the world.

If you’re like most people, you probably think of employee tracking only used in totalitarian governments, with people monitoring all the time to ensure they’re not up to no good. But the truth is, the employee monitoring system can be a powerful tool for any company – even remote IT companies.