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Elevating Trust and Security in B2B SaaS with Vivantio's SOC 2 Compliance

In an era where data security is paramount, Vivantio, a leading B2B SaaS Service Management Platform, proudly announces the successful completion of its SOC 2® assessment. This achievement underlines our unwavering commitment to providing secure and reliable service management solutions to our customers.

Essential Apps For The Modern Remote Worker

Working from home is not just a trend anymore – it’s a way of life that needs us to be flexible and ready for change. In this time of being able to work flexibly, having the right tools can change your home office into a super-productive space. Steve Jobs once said, ‘Being innovative separates a leader from a follower.’ That’s why we’re exploring some essential apps made for people who work remotely.

The 2024 clear & simple guide to KPO services

Organizations opt for Knowledge Process Outsourcing (KPO) services when their in-house team doesn’t have adequate expertise to handle certain high-level tasks. Firms offering KPO services can help you with data analytics, market research, performance management, and much more. This way, you acquire valuable knowledge to make data-driven decisions and strategize better for maximum success.

10 strategies on how to improve employee engagement with a modern intranet

Looking to improve employee engagement at your organization? The modern intranet has you covered. In this guide, we’ll dive right into covering 10 proven strategies for how you can increase employee engagement with a modern intranet. Then we’ll break down employee engagement and why organizations should make it a priority. Finally, we’ll then look at how modern intranets, like Simpplr, are revolutionizing the way businesses interact with and motivate employees.

Benefits of Public Sites for External Monitoring

Exoprise supports monitoring from inside the firewall and outside the firewall. Every day, we have prospects spin up Synthetic Transaction Monitoring (STM) as part of their free trial to test tenant access and performance from one of the Exoprise public points of presence, which we refer to as public sites.

50+ Holiday and Vacation Quotes for Those Who Love To Travel

A vacation offers you the chance to revitalize and renew your mind and body. Vacations offer us a change of scenery, a thrill, and a means of escaping routine and fatigue. A healthy and balanced lifestyle requires vacations, just like a decent diet and regular exercise. Although some may view them as luxuries, they are important if you want to live a better and more full life. While vacations also trigger your productivity as you return with a fresh mind, Chanty does the same for you too.

What's Coming to InvGate Service Desk And Insight in 2024?

As 2023 draws to a close, we look back on a year that has not only been about growth and achievement but also about embracing change and pushing the boundaries of innovation. This year at InvGate, we witnessed a remarkable evolution in our approach to IT Service Management (ITSM) and IT Asset Management (ITAM), reflected through our flagship products, InvGate Service Desk and InvGate Insight.

How workforce analytics helps with contact center efficiency

With the evolving workplaces, more contact center teams are now working remotely which presents a challenge for remote organizations to measure employee behavior at work and ensure compliance with business policy and data privacy. Evaluating employee actions not only helps you predict workplace risks but also negates the impact on business reputation and client trust.