CurrentWare version 8.0.1 is here! With this release, we’re excited to announce several new capabilities in BrowseReporter, an integrated email delivery system, a new warning message for AccessPatrol, and more!

As businesses continue to evolve and compete in today’s highly digital and connected world, the importance of excellent customer experience management cannot be overstated. With the rise of social media, review sites and platforms such as marketplaces, customers now have more power than ever to share their experiences with others. As a CX Trends 2023 case study by Zendesk found out, 66 per cent of customers said that a bad interaction with a business can ruin their day.

Do your employees also purchase online or spend time on different websites and waste their time during working hours? Don’t worry, almost every business and company is suffering from this problem. Due to this, many Employee internet usage tools have been introduced in the market.

Whiteboards are out — project management software is in. There's never been a better time for project managers to fully manage their team and projects thanks to the development of extremely useful project management software available in 2021. Because of this tech, it's now easier than ever to plan projects, schedule tasks, track milestones, and create progress reports.

Using embedded chat on the websites enables visitors to communicate quickly with the organization's customer support teams. Given the competitiveness of today’s business landscape, offering a good UI/UX experience to tech-savvy customers and resolving their queries quickly helps businesses gain a competitive edge. In this blog, we explore how organizations use embedded chat to deliver an immersive experience to customers.

With data breach happening at an alarming rate, data security has become a critical concern for organizations worldwide. With such alarming statistics, ensuring your organization is equipped with the right data security measures and tools is highly essential. To help IT professionals protect their organization’s sensitive data and comply with relevant regulations, we have created this comprehensive guide.

In today’s digital age, Internet use has become crucial in the job. But with so many distracting websites out there, it could be hard to stay concentrated and productive. From social media platforms to e-commerce portals, the urge to browse these websites can be overpowering. Any website that you don’t need to be on while working is considered distracting. It doesn’t matter if you have a solid reason for visiting these sites.

Are you using Atlassian’s Confluence to keep your projects organized and progressing? If so, you're not alone. The widely-recognized tool offers plenty of features, but it’s not the only solution in town. If you need something snappier than Confluence can provide, a number of feature-rich work management software may serve your agency better.

Creativity and speed are crucial ingredients for innovation; teams must balance high quality work with velocity. However, even with the best intentions and planning, people sometimes experience mental blocks and struggle to execute — resulting in frustration and stalled innovation.

Project Management plays a crucial role in defining the success of any organization. Without proper project management, you might struggle to finish your tasks within a given deadline. Let’s try to understand the importance of efficient project management by taking the example of John, who is working as a project manager in a start-up. John’s team was working on an important project that must be completed within a tight deadline.