TouchCare’s sales team recently expanded. It was at this point COO, Juliet Frerking knew it was time to bring in a system of KPIs to support the team’s growth and set them up for success. But how would she decide which KPIs to track, and which metrics to ignore?

When we talk about remote working, it is not a completely new concept that is being discussed now, but it was earlier limited to one or two people in the business at higher ranks of founder or CEO level who can do their work while traveling to different locations and working on their own schedule. Yes, the basic definition of remote working is working from home rather than in an office.

The authors of a Power and Prediction argue that to best utilize the predictive power of A.I., leaders should be able to answer three big questions about how the business will use it.

The real estate industry is constantly evolving, and as we step into 2023, it’s becoming increasingly apparent that agents need to adapt to the changing landscape to remain competitive. The days of relying solely on a charming personality and hard work are behind us. Today’s real estate agents need to leverage the power of technology to streamline their workflow, enhance their productivity, and ultimately, provide an exceptional client experience.

It’s clear that we’ve entered a new era in artificial intelligence and companies around the world are grappling with how to respond to this constantly evolving technology. Zendesk research indicates that AI will affect every customer touchpoint and businesses that want to remain competitive must have a thorough understanding of what consumers want and expect from the technology.

The rapid rise in remote work was the world’s adaptive response to the pandemic. Yet, it very shortly became a long-term business model for millions of companies worldwide. This trend has been growing in popularity ever since and is considered the imminent future of work by many. Indeed, it’s hard not to see why so many businesses are creating remote or hybrid workplaces. The list of benefits is quite overwhelming: Yet, as they say, if it sounds too good to be true, it probably is.

Google Workspace has more than 3 billion users and 8 million paying customers as of 2022. You can’t have a long conversation about promoting team collaboration and sharing knowledge without mentioning Google Workspace (formerly referred to as G Suite). Its range of tools, including Google Sheets, Docs, Slides, and Gmail will help streamline your workflows and effectively manage your agency’s projects. But the one thing it’s missing is a project management tool.

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