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How Courier Became SOC 2 Type 2 Compliant

The consumerization of SaaS has resulted in a massive handling of PII (personally identifiable information) over recent years. The security and protection of said PII has therefore become central to the foundation of a quality SaaS product, and Courier is no different. In a world where there seems to be a new data breach every time we look, users continuously demand transparency into how their data will be handled.

Chat Software for Small Businesses: Get the Conversation Started

Many small businesses face challenges in providing prompt and timely customer service. Using reliable and efficient live chat software for small businesses can help address this challenge and boost customer satisfaction. We at Vision Helpdesk are committed to helping small businesses to grow through our efficient chat software.

10 Ways To Conduct Virtual Meetings

It’s 10 am and you’re sitting in front of your computer, waiting to be let inside the virtual meeting room. It’s the first meeting for the day but you’ve probably lost the count of the number of “circling backs”, “follow-up emails”, and calls you made before this one. As you sip that morning coffee in a hurry and wait for this meeting to begin, you probably know how many more virtual meetings will sprout from this one! Does this sound like you?

Workload management: 10 ways to increase your team's efficiency

Building a truly great project schedule from the ground up is exceptionally difficult. Just ask anyone leading a project and usually, workload management makes the top of the list for hard things to do efficiently. We get it. Workloads change a the drop of a hat. And keeping everyone on pace toward completion can feel like an impossible task. For example, do any of these project situations sound familiar?

Here's Why Time Tracking Is a Game Changer for Enterprises in 2022

Time tracking software and time tracker apps are becoming increasingly important for companies to get the best out of an employee’s time and fulfill professional commitments timely. It ensures that the employees stay focused on getting their work done and not getting distracted by scrolling social media newsfeed, taking long breaks, having long chit-chats with colleagues, etc.

Employee Onboarding Best Practices: The Ultimate Guide

Employee onboarding is the process of integrating new employees into an organization. In spite of how sometimes onboarding can be a long and daunting process, with the right employee onboarding best practices and strategies in place, it can be a smooth and effective experience for both the employee and the company! A high employee turnover rate, or the rate at which employees leave a company is a demanding issue to address.

Virtual Assistant on Fiverr Outsource your Tasks to Freelancers Online

What do you prefer, working from home or working in an office? You will have an in-depth discussion of both their advantages and challenges. New to finding your virtual assistant on Fiverr? You are not alone if you landed on the landing page and found yourself at sea. With similar headshots and glossy cover photos, you must be dead-confused. Also, add in the highly variant pricing rates. How do you even find your ideal assistant amid this overwhelming noise?

Marketing Automation Vs Sales Automation

Assuming you are yet to begin automating your emails and work processes. You might be confused whether you want a sales automation or a marketing automation platform as there are multiple similarities between them. Both the tools can track inbox activities, iitiate event-based activities & guarantee to expand deals and income. Though there are lots in common, it is essential to understand them in and out.

A Big Step to address Big Tech

On Thursday, March 24th, the EU Parliament held its last debate on the Digital Markets Act (DMA), and decided how strongly to bring Big Tech to heel. The EU’s intentions to ‘ensure fair and open digital markets’ have always been good, but there have been many points in the negotiations where the outcome could have been toothless - in particular around the interoperability obligation.