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AI in accounting: Balancing automation and the human touch

Nick Sinclair, Founder & Managing Director of TOA Global, and host Liam Martin discussed the changing accounting landscape and how artificial intelligence (AI) is changing the sector in a recent episode of the Future Workforce podcast. This conversation illuminated the fine line that accounting must walk between automation and the essential human touch.

Free SOP template: A standard operating procedures guide

Standard operating procedures (SOPs) map out how your company or team performs a specific procedure or work process. You can use SOPs to improve communication and consistency among team members and make training easier for new hires. Read on to learn how to write an SOP. The most efficient teams have processes for everything, from best practices to naming company file folders. Teams perform these processes routinely and get better at them over time.

What Employee Monitoring Laws and Regulations Should You Know

We are in a time where all businesses are heavily relying on employee monitoring software in India, and at this time, understanding and navigating through the employee monitoring laws that keep an eye on these employee monitoring tools or employee tracking software is a very important thing for the organization, even if you are using a top employee monitoring software, but if it’s not abiding by the law, using it is not ethical.

The Benefits of Using TeamSupport Software for Your Business

In today's fast-paced business world, customer support is not just a department; it's the backbone of your company. As businesses continue to evolve, so do their customer support needs. This is where TeamSupport software comes into play. TeamSupport is the number one ticketing and live chat solution for customer-centric businesses.

Top 7 secure cloud collaboration tools for your business

Remote and hybrid teams in forward-thinking organizations are frequently dispersed across geographical boundaries. Therefore, flawless communication and cooperation have become critical to success. Cloud platforms generally come with a range of capabilities, from secure file sharing to real-time document editing, in order to facilitate collaboration among teams throughout the workplace and around the world.

Exciting New Features And Upgrades In Workstatus

The Workstatus team has been hard at work improving the product. In this post, we’ll cover all the recent new features and upgrades to make Workstatus even better. There’s much to be excited about, from new commenting and notifications to visual refreshers and mobile improvements! Our development team has been keeping up with demand and launching impactful new upgrades across the product. In fact, 77% of customers surveyed said they wanted expanded communication and collaboration features.

5 ways to ensure GDPR-compliant messaging

Since the European Union’s landmark General Data Protection Regulation came into effect in 2018, a lot has happened in terms of data security and protection. Many businesses find it comparatively more challenging to handle customer data. Plus, they often have to endure hefty fines and penalties. However, by carefully investing in GDPR-compliant messaging tools and best practices, businesses can transform challenges into opportunities.

Employee well-being and mental health in remote BPO settings

Since the pandemic forced the world indoors, many people have embraced this new age of remote work and the benefits it has brought. Lots of companies now offer wholly or partially remote work environments as there is a high demand from workers for more control and flexibility over both where and when they work.