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The ultimate guide to the DevOps process

"Currently, DevOps is more like a philosophical movement, not yet a precise collection of practices, descriptive or prescriptive." Like abstract art or that indie movie your quirky friend made you watch, the DevOps methodology is one that is largely open to interpretation. Nevertheless, there is still a range of principles and best practices that DevOps engineers and project managers need to be aware of.

Best Productivity Tools for Small Business & Remote Teams

Productivity plays a significant in defining the success of any organization. Nearly 81% of small businesses fail to make it big due to poor productivity. Poor productivity leads to critical issues, such as: Is there a way out of the productivity slump? Yes. Productivity Tracking Software is the answer.

Importance of Project Management in Today's Business Landscape

Today’s business landscape is marked by constant change and relentless innovation—and the ability to plan, execute, and monitor projects with precision has become somewhat of a superpower. This is where project management comes into the big picture. Project management provides the framework and tools necessary to turn your ambitious visions into tangible reality. It empowers organizations to adapt, respond, and thrive amidst challenges and opportunities.

The new frontier in finserv: immersive CX with conversational AI

Article originally published in the Altfi report, jointly sponsored by Zendesk. The landscape of customer service has never looked more different, shaped by shifting consumer behaviour and expectations that have rapidly changed over the past two years, driven in turn by the shocks and aftershocks of the pandemic, economic uncertainties, and ever evolving technology trends. Consumers’ voices are growing louder, and bolder, and what customers want is clear: immersive customer experiences.

New standard in CX-measuring customer emotions

Take a moment and think about your latest purchasing experiences. Can you recall buying a product impulsively because of excitement? Or can you remember leaving a store because of a bad experience? What was the main driver of your decisions? Harvard Business Study shows that ninety-five per cent of purchase decisions are emotional. The traditional Customer Experience (CX) metrics like NPS, CSAT, and CES only measure loyalty, service quality, and functionality.

How Monitoring Software Can Help with Cyber Security for Employees?

Given the increasing reliance on technology and the pervasiveness of digital systems in business settings, cybersecurity is of utmost importance. There is no denying that workspaces now are much more technology dependent than ever before. In the post-pandemic business scenario, many companies are opting for remote working and hybrid working models. All of these surely offers many benefits, like enabling companies to cut down costs, faster delivery of projects, and many more.

Understanding Business Metrics: Driving Informed Decision Making

As a business leader, whether you're an industry owner or CXO, you understand the multifaceted nature of running a successful organization. Your primary objective is to meet the diverse needs of your clients or customers by offering products and services that align with their expectations. In this dynamic business landscape, informed decision-making and effective business management are crucial for sustainable growth and long-term success.

Taking a Closer Look at Teramind: An Honest Guide

Dive into our detailed guide on Teramind, a top-tier employee monitoring software. Explore its standout features, user experience, support services, pricing, and more. Find out if Teramind is the right solution for managing your remote team and boosting organizational productivity.

Taking a Closer Look at Time Doctor: An Honest Guide

This article is a comprehensive guide to Time Doctor, a tool ideal for monitoring remote employees. We delve into its features, user experience, pricing, and more. This unbiased guide is a valuable asset for startups, expanding businesses, and large corporations in search of a trustworthy tool to manage remote teams.