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Understanding AI in the workplace

For over 50 years scientists have talked about the benefits and dangers of AI (artificial intelligence). These range from freeing up our time to live a more leisurely life, all the way to wiping us out entirely. Until recently, however, the hype was completely unjustified. The joke being that truly useful AI, like nuclear fusion, was always ten years away. In the last 6 months, at least in the mind of the general public, that perception of AI as an over-hyped technology has begun to change.

8 media planning tools your agency needs

We’ve all heard it before: “Failing to plan is planning to fail.” When Alan Lakein said this back in the 1970s, he may not have been talking specifically about media planning — but the shoe absolutely fits. Media planning (the process of determining when, where, and how frequently to run ads for an organization across which media and channels) is nothing if not a bit chaotic. There are so many parts and pieces going into simply creating the media.

Navigating the Path to B2B Customer Service Excellence

We’re excited to introduce our upcoming blog series: “Navigating the Path to Customer Service Excellence,” which is a review of the Vivantio eBook The Complete Guide to Customer Service Transformation. Over the next five weeks, we’ll be diving into a pivotal component of B2B success—putting customers at the very core of your business operations.

New Miro integrations to connect and streamline collaboration

Using the right tools in your tech stack is critical for collaboration and innovation. Teams today use up to 200 tools in their app portfolio and that number is constantly growing. With so many different tools, context gets lost and work gets complicated, with constant tool switching and effort spent managing multiple tools and databases. Fortunately, you can align your tools to better fit your workflows and boost productivity in many different areas.

5 top Senbird alternatives: How do competitors compare?

For every brand wishing to expand its business or communication strategies, choosing an in-chat app and communication platform with the best capabilities is essential. Sendbird has gained popularity by establishing a strong reputation for delivering robust API and platform services. However, Sendbird also has several drawbacks, like pricing structure, the complexity of implementation, limited customization, etc., prompting many to explore worthy Sendbird alternatives.

Defining Roles at the Workplaces: Best Practices

When it comes to the workplace, having a clear understanding of everyone’s roles and responsibilities is essential for a productive and organized environment. Both for teams and managers. However, we know it can be challenging to determine the best way to define roles and responsibilities, where do you draw the line? When it comes to role definition in the workplace, it’s important to remember that roles and responsibilities are not static.

9 Tips & Benefits Of Outsourcing Services For Your Business

In today’s global economy, outsourcing has become a strategic choice for companies seeking cost-effective solutions and access to specialized skills. Countries like India and China have become prominent destinations, transforming into IT hubs where companies can find skilled & affordable resources. Source: ISG To effectively manage operations and projects in these outsourcing countries, companies can leverage the power of outsourcing management tools like Workstatus.

Courier Inbox for web and mobile, a complete notification center

📣 Join the conversation on Product Hunt where we're discussing this groundbreaking launch and the future of in-app notifications. A notification center inside of web and mobile apps is now an expectation. It’s a way to reach specific audiences or users with tailored messages and a way to boost engagement by bringing people back into the app.