Teams | Collaboration | Customer Service | Project Management

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How Nifty 3.5 Will Streamline Your Day-to-Day Workflow

I’m Shiv Kapoor, Nifty’s founder and CEO. Six years into Nifty’s journey, I can’t help but stop and reflect on how far we’ve come as a product and a business. We’re proud to have built a business that continues to grow and hire more talented individuals from around the world during a period in which most of our competition is cutting jobs, but our ability to grow as has ultimately hinged on our passionate users.

Agile Project Management: Top Tools for Efficient Team Collaboration

Agile project management is all the rage right now, and for a good reason! With such a success rate, it’s no surprise that more & more organizations are turning to Agile project management to improve efficiency and team collaboration. Here are the statistics showing why Agile project management is the way to go: These figures show that organizations from different industries significantly benefit from Agile project management.

InvGate Service Desk's Request Views Evolve: Discover How to Customize Them

In the ever-evolving IT Service Management (ITSM) landscape, adaptability, personalization, and real-time data are critical to success. InvGate understands this need and continuously evolves its offerings to meet these dynamic requirements. In line with this, we are pleased to introduce InvGate Service Desk’s enhanced Request Views, designed to increase productivity, improve visibility, and facilitate collaboration – all with real-time updates.

How to Integrate Multiple Help Desks Into One ITSM Solution

Managing multiple help desks across different departments and functions is a challenge. If, on top of that, you’re dealing simultaneously with multiple tools or platforms, you are likely subject to extra inefficiencies and increased costs. The best way to address this is to integrate your multiple help desks into a centralized IT Service Management (ITSM) solution. We know it’s not an easy or quick process and you might feel it’s never the right time to put in the needed effort.

Professional Communication: What It Is and How to Enhance Your Skills with Effective Tools

In today’s fast-paced and interconnected world, effective communication is like the secret sauce to success in the professional arena. It’s the magic spell that transforms awkward interactions into seamless conversations and boring meetings into engaging discussions.

Unraveling the Potentials of Data Entry Outsourcing: Benefits and Effective Practices

Discover the game-changing benefits of data entry outsourcing for your business. This comprehensive guide discusses when and how to outsource data entry, alongside best practices for success. Learn how to refocus resources, save on costs, and boost productivity. Also, uncover how integrating Insightful’s remote monitor software into your workflow can further enhance the management of outsourced operations.

Communicating across generations in the workplace

If your organization’s employee breakdown matches the U.S. population, you should have something close to an even split between four generations: Baby Boomers, Gen X, Millennials, and Gen Z. Effective internal communication plays a crucial role in fostering understanding and building strong relationships across these generations—and we’re going to share how that looks!

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Best Business Process Automation Software (Top Options & Key Considerations)

In this article, I'm going to break down the best business process automation software for you to consider. I've found that automation can significantly increase productivity and reduce errors in any business process. My general rule is to identify the most time-consuming and repetitive tasks and automate them first. Why trust my opinion? I've worked with several automation software solutions and have seen firsthand the benefits they bring to businesses.

10 Team Building Activities to Nurture Exceptional Team Members (Part 1)

In the first part of this blog series, we delve into various team-building activities that promote essential qualities of outstanding team members. Explore activities that improve communication, boost reliability, encourage active listening, enhance participation, and foster flexibility. Transform your virtual team into a cohesive, high-performing unit and create a working environment that champions growth and innovation.

10 Team Building Activities to Nurture Exceptional Team Members (Part 2)

Dive into the second part of our series on effective team building activities. Discover five activities that stimulate the key qualities of exceptional team members: initiative, problem-solving, respect, continuous learning, and supportiveness. Equip your team with the skills to navigate the evolving digital workspace. Enhanced with Insightful's employee performance monitoring systems, nurture a more productive, engaged, and resilient remote workforce.