Build resiliency to stand out from your competitors in the long run.

One of project managers' hardest jobs is figuring out how to manage the capacity of their team members and streamline the team’s workload. Your team members only have a certain amount of capacity they can offer before negative effects like burnout and bottlenecks occur. However, while capacity management is important, it can be difficult to accomplish without the right tools.

Companies are increasingly prioritizing customer experience (CX). It makes sense, as customer experience directly impacts a company’s bottom line. What is it and how can you improve yours? Let’s find out.

Everyone in the digital and tech space is hysterical about ChatGPT. It has recently been integrated into Microsoft Teams, media such as Buzzfeed is using OpenAI to partially create content, and Intercom is employing it to enhance products. We've already seen how ChatGPT can be a tool for IT support, and now we're about to discover how to use ChatGPT for customer service. If you want to take your clients' experience to the next level, using it to help employees out can be the smart thing to do.

Harvard researcher Heidi K. Gardner reveals how organizations can improve collaboration and perform better as a business.

As a creative person, staying organized and on top of tasks can be difficult. But with the right project management software, you’ll be able to keep your projects running smoothly and maximize your productivity. Read on to discover the best project management software for creatives to stay on track!

Software for consultants can have a tremendous impact on service delivery. With access to the right technology stack, you can elevate service delivery and offer greater levels of service to clients. It’s true that a man is only as good as his tools. Whether you are working for a large consulting firm or operating a one-man band, there is a number of tools available. ‍ In this guide, we will explore a range of useful tools to consider adding to your technology stack.

Finding clients is an important job for agency owners. Clients keep the lights on and your employees paid. But even more important is finding a way to keep existing clients happy and coming back for more work. When you do the hard work to land a new client, the last thing you want is for them to leave. It costs 5x to 25x more money to replace a client than it does to retain them. Meaning if you lose too many clients, your business is on a slippery slope towards demise.

Get tips from experts in project management, neuroscience, and more on how to help your team maximize productivity and get the most out of their time.

What is the top project management software for consultants on the market? StartingPoint, of course! Sure, we’re a little biased but StartingPoint’s platform is well-equipped to meet the needs of both one-man band consultants and large firms. If you are looking to reorganize workflows and operate with scalability in mind, you need StartingPoint in your corner.