Teams | Collaboration | Customer Service | Project Management

Latest News

Introducing Our Fresh New Look and Roadmap

It’s been a decade since we started TrackingTime and a lot has changed since then. Looking ahead to the next ten years, we decided to revamp our brand to keep up with our product roadmap and evolution. We know where we want to be, and we want our brand to reflect that. The result is a brand new image to match our vision for the future of TrackingTime.

How to Make Staff Communicating Fruitfully Who Work Varied Shifts

Effective communication at the workplace is crucial for every kind of business but it becomes even more critical when the company employs shift workers. Typically, companies that use shiftwork split the shifts into three different eight-hour shifts within a twenty-four-hour period. Therefore, different people will work at different times, which applies to workers, supervisors, managers, and others; like those who work in human resources.

7 Stages of the Employee Life Cycle: From Newly Hired to Well-Deserved Retirement

The employee life cycle is a concept that has developed over time to better explain how people change throughout their careers. Each phase of the employee life cycle has its challenges and benefits. Understanding where you are in your life and what to expect will help you develop an effective work strategy and prioritize your personal goals. To get the most out of your career, it’s important to understand how to respond appropriately to each stage that comes your way.

How PMs Should Build a Great Product Notification Experience

Your product’s notification experience can make or break how your users perceive your application. That’s why getting the notification experience right should be at the forefront of product managers’ minds. But what, exactly, is a great notification experience for a mobile or web app? Here at Courier, we often hear this question from product managers.

6 Signs of Employee Burnout: What Coffee Won't Fix

There’s a difference between feeling tired and feeling burned out. You can overcome “tired” with a cup of coffee, an afternoon walk, or a good night’s sleep. Employee burnout, unfortunately, is a different animal. In 1974, psychologist Herbert Freudenberger published an early paper on staff burnout at a free medical clinic in Manhattan’s East Village.

Craft.io Wins the 2022 SaaS Award for "Best Enterprise-Level SaaS Product"

Given how much value product teams can contribute to a company’s bottom line—in terms of making smarter decisions about what to build, and keeping the organization aligned around a shared set of strategic goals—finding the right product management software is a critical step in the path to company success. But which solution should organizations choose for their product teams?

Brainstorming Session Ideas & Tools To Enhance Team Collaboration

Brainstorming is one aspect of team collaboration that can feel particularly daunting if you aren’t guided well on how to conduct it efficiently. Picture it for yourself. Imagine sitting at a conference table and having to come up with brainstorming session ideas from scratch without knowing the first thing about it. Every input or critique from an otherwise well-intentioned peer or a colleague can quickly start to feel like a scathing remark.

5 ways to enable secure patient messaging

The healthcare sector is undergoing a significant digital transformation. Patients increasingly gravitate toward healthcare providers who provide digital capabilities such as self-scheduling, in-app reminders, and, most importantly, secure patient messaging. Furthermore, digital healthcare innovations allow for intense medical and non-medical staff collaboration within and across organizations.