There are many benefits of using a remote workforce, such as lowering overhead costs and gaining access to a larger talent pool. However, this trend also opens up more opportunities for cybercriminals to hack into your system and steal sensitive data. Cyberattacks can lead to customer loss, brand reputation loss, and productivity/operational loss. In fact, customer attrition rates can increase by as much as 30 percent following a cyberattack!
If you’ve been using G Suite for in the past years, you must have noticed one aspect of their offer – Hangouts Chat. While it has changed over the years, Hangouts has stayed as one of the most prominent team chat apps out there, primarily because it’s so well integrated into Google’s offer. If you’ve been following our blog, you may have noticed that we love comparing team chat apps in our team chat wars.
Companies that collaborate through screen sharing software & co-browsing enjoy 2.4% annual decrease in support cost, year-over-year Screen sharing feature enables a user to instantly see another user’s screen and direct them through the toughest of conversations, guidelines, and interfaces. You can make the session more interactive by using a mouse to remotely annotate, highlight, scroll and click on the user’s screen.
A field guide to building trust and creating clarity outside the traditional structure of the workplace
We decided to make Mattermost a remote-first company for several reasons. For example, employees don’t have to waste time commuting, we are able to hire from a wider talent pool of self-motivated individuals, and we have coverage in all time zones, which helps us respond to our customers around the world more effectively. And since we’re a remote company building collaboration software, we have plenty of opportunity to dogfood our own product.
Our best tips and tricks to make remote working soon feel routine
Great partnerships aren’t born, they’re made. See how organizations big and small use shared channels to connect teams at different companies
Thousands of Windows users have been asking the same question and wondering why Microsoft teams won’t uninstall. They delete Microsoft teams from their computers, but MS Teams, much like an uninvited guest launches itself back at boot. This is creepy and incredibly annoying because the app constantly pops up when a user turns their computer on. And, this brings us back to our question: why do Microsoft Teams keep installing itself?
Slack and Mattermost need no introduction as two of the most popular workplace communication apps. Slack, which stepped into the SaaS world as a platform for gamers to communicate, reported 10 million daily active users. Mattermost, an open-source Slack competitor, recently closed a $20 million funding to create new integrations and plugins.
The end of life statement of Skype for Business Online service, made by Microsoft on 30th July 2019, was an alarming announcement for skype customers who were accustomed to using this platform. Since the term ‘end-of-life’ has confused many people, let us explain it a bit more.
