Organizations in all sectors are becoming ‘digital-first’ in response to recent economic and cultural challenges. In fact, according to the World Economic Forum’s Future of Jobs Report, 50% of all businesses are planning to increase the automation of repetitive tasks. As part of this, automation is set to become a key internal focus for consultancy businesses in 2022, so they need to start considering the types of solutions available.

Effective management is crucial for the success of any design project. Without a plan, things can get out of control quickly. And no one wants to be the deer in headlights when a client asks for that design file you promised because it was lost under a soaring stack of other duties. Design project management is particularly unruly because it usually brings together a range of skilled and qualified individuals from across the team or from a client.

If you're reading this, you know all too well that projects are full of unexpected problems. Bottlenecks happen. Resources suddenly get stretched thin. And without project milestones in place, stakeholders climb an unending mountain toward project completion. That sounds extremely tiresome. But even for many successful project managers, this happens all the time.

Archiving is a great option If you want to clear your view of old or no longer used items without permanently deleting anything. You are able to archive tickets, tasks, or whole projects.

OneDesk’s reporting tool is a versatile way to present data relating to your business. There are many templates which exist by default in OneDesk, but if you have specific needs you can create and run your own custom reports.

Task management software plays an important aspect in automating and managing ones personal and team related tasks. Tracking and managing tasks are the main ways for a business manager to see the progress and work being produced by both himself and his team. It is crucial for managers in any business to create a formal automated workflow process so daily tasks can become easier than counting to 1 – 2 – 3!

Depending on a user’s notification settings in OneDesk, they may receive a sound alert in response to a message being received. You can either mute this sound effect entirely or change when an alert is received by a specific user.

Do you have a dedicated project cost management plan in place? Hey, we won’t judge you if you don’t. That said, better budgeting should be a top priority for any agency today. This is especially true in an era where only 43% of project managers actually complete projects on time or within budget. As an agency, it’s natural to get overambitious in an attempt to please your clients. Unfortunately, this often results in project overrun, unsustainable schedules, and blown-out budgets.

When a ticket is chosen to be deleted in OneDesk, it is first removed from your view, archived, and then scheduled for deletion in 7 days. After 7 days have elapsed, the ticket is permanently removed from OneDesk. Any time within this period, you can restore the ticket that was scheduled for deletion back to its former status without losing any information.