Teams | Collaboration | Customer Service | Project Management

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10 Out-Of-The-Box Virtual Water Cooler Ideas To Promote Teamwork

If you want your team to operate like a well-oiled machine, a good rapport among team members is essential. Spontaneous opportunities to bond, like office water cooler chats, promote teamwork, boost morale, and enhance productivity. This is easy when your employees are in the same office; team bonding can occur naturally. However, if you have remote employees, team-building activities require a little more effort and planning. That’s why your team needs virtual water coolers.

5 Best Crew Scheduling Apps & Software (In-Depth Look)

Construction businesses that use outdated methods (e.g., Excel spreadsheets) to manage scheduling are all too familiar with the frustration of manually coordinating with crews via text or call. This is extremely inefficient and hurts your bottom line. To help you avoid these issues, we created Buddy Punch — a crew scheduling app that is intuitive and easy to use.

3 biggest benefits of open source in education

Open source software is making its way into education. Even though using open source software for educational purposes is nothing new, we observe an increased demand for it across higher education institutions. Why now, and why such a surge in interest? Well, there is hardly any industry that didn’t experience an impact made by the pandemic. The conclusion across the board is almost unanimous: the future is digital, and it’s approaching us at a greater speed than ever before.

Contact Center vs Call Center: What is the Difference?

Although the terms ‘contact center’ and ‘call center’ seem synonymous, there are some key differences between the two. A contact center is a hub for managing customer communications and customer service across multiple channels, including phone, email, live chat, messaging, and social media. Customer-facing teams use a contact center software as a single platform through which they can handle conversations coming in from all channels.

Defining Your IT Security Perimeter

It wasn’t too long ago that a security system would be nothing more than a few walls, some cameras, and an inattentive security guard. That’s no longer the case In today’s digital landscape. Now organizations must invest in securing their assets from a growing number of cyberthreats. To start, they must first draw up the boundaries of their IT security perimeter.

Introducing the Miro Developer Platform 2.0, now in beta

Miro is all about empowering teams to build the next big thing. With our redesigned Miro Developer Platform 2.0, launching in beta today, we’re making it easier for third-party developers and partners to build and customize integrations to support Miro’s community of 30 million users.

Hiring Flexible Staff in 2022: Everything You Need To Know

Workplace flexibility is becoming increasingly popular among the global workforce, with employees preferring temporary, flexible roles over a permanent nine-to-fiver. As a result, companies are transforming their staffing policies to make more room for flexible staff like part-time employees, independent contractors, etc. But what exactly is flexible staffing? And how do you go about managing and hiring flexible staff?

12 Proven Tips to Nail Your Virtual Presentation

Delivering an effective virtual presentation is no easy task. Whether it’s for pitching to potential clients or discussing project goals with your team, you’ll have to compete for your audience’s attention and ensure your message gets through. In this article, we’ll cover the top 12 virtual presentation tips and best practices for your next virtual meeting. We’ll also look at some of the key benefits of virtual presentations.

Top 15 Ground Rules for Your Team's Virtual Meetings

A virtual meeting is a great way to connect with your remote team, clients, and stakeholders. However, these meetings can often be difficult to execute due to the lack of in-person communication, software errors, and other technical glitches. To overcome such issues and conduct effective meetings in a virtual environment, you need to pay attention to the meeting etiquette.