Teams | Collaboration | Customer Service | Project Management

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Asset Auto Discovery & Asset Migration - Vision Helpdesk

As an organization grows, the assets of the organization also grow. Initially, the list of assets can be managed easily. However as an organization grows, Asset Management becomes time consuming for an organization. With Vision Helpdesk Software's - Asset Auto-discovery and Asset Migration, you can quickly add and manage the assets of your organization.

How to IMPORT USERS in We360.ai | Employee Monitoring software | We360.ai

We360.ai is an award winning employee monitoring software that help gain insights into your employees work environment. It gives you the ability to turn data from all corners of your workplace into meaningful information and actionable insights to help you improve the way people work.

Zendesk's 2020 global impact report

Zendesk continues to strive to be an empathetic, active and responsible corporate citizen. As a company that builds software to improve customer relationships, we take a service-first approach when it comes to all our stakeholders: our customers, our employees, our partners and our communities. With that in mind, we are releasing our second Global Impact Report, and like a product release, we aim to do better every time.

SEO Software Market Trends You Shouldn't Ignore in 2021

SEO is an essential part of any marketing plan. Many metrics must be analyzed for top-ranking SEO success, such as traffic, backlinks, social shares, etc. This article will give you an overview of some of the most critical and timely SEO software trends for 2021, helping you adjust your strategy accordingly.

How to Pitch Project Management Software to Management

Although upper management always has the final say when it comes to identifying the tools that can streamline your workflow, it’s the people on the ground whose opinions really count. As the ones who suffer the inefficiencies of the current system daily, they know exactly what they will need to work more efficiently and effectively. But when it comes to actually pitching new project management software to upper management, what’s the best approach to take?

BPO Data Entry: What it Is & How to Find The Right Company

Data entry involves high volumes of data conversion and management. As a result, it’s often a time-consuming task that requires dedicated staff. However, hiring a full-time data entry professional or a team of professionals can be expensive for most businesses. Fortunately, BPO data entry can help you out here. You can outsource your data entry requirements to specialized service providers in business process outsourcing (BPO) centers.

Zendesk for Financial Services

In the world of banking, insurance, wealth management, or investments, delivering seamless support at scale can be a challenge. With Zendesk, all of your client data is in one place—which allows your team to give advice and answer questions faster. And with the highest standard of data security, you can ensure that all of it stays safe and sound—giving them peace of mind and a better experience.

How Comensura Managed to Route Tickets to the Right Teams Using Freshdesk

For Comensura, the ability to quickly route queries from their client base to the right group and agents, and resolve them efficiently, is key to delivering great customer service. Comensura have used Freshdesk to increase their resilience, enable new ways of working and achieve their KPIs. Amazing Customer Stories is a video series by Freshworks interviewing leading organizations who have adapted their customer service during the Coronavirus crisis.

Mailbox Monday: Debunking the Top 3 Myths About Employee Monitoring!

Thinking about adding an employee monitoring software to your business? Are you worried about how your employees will react? During this Teramind mailbox, we answer the questions on whether adding an employee monitoring software will RUIN trust in your business.