If you want to improve your customer operations, your attention must turn to your NPS score. The Net Promoter Score for your organization should never be overlooked. This can provide you with vital insights into how your services are perceived by customers. Those actively attempting to improve their NPS scores should focus on improving customer operations. Those running customer-centric businesses recognize the undeniable importance of operating around their needs.

Accomplishing a project is never easy. From the sheer number of tasks that need to be completed to meeting the expectations of clients and stakeholders, there’s so much to think about before being able to mark a project as complete. Understanding the different phases of project management and applying them to all projects helps managers achieve consistent results.

OneDesk allows you to export the data from the custom views you create.

Time is a valuable tool in business. Thus, every entrepreneur should ensure that the amount of time they invest in their various businesses counts. Besides, the quality of time spent working on a task determines a company’s level of productivity. Hence, your employees must work within a Timesheet because it will help reveal their productivity level. So in this article, we will show all you need to know about Timesheets and how to calculate your Employees’ Time Cards. Follow along now!

The shift to remote work at the beginning of the pandemic took most of us by surprise. More than a year later, a return to office is finally in sight for many of us, but we know it won’t be as simple as unlocking the doors. For one thing, there will be a lot of doors. With offices in nine countries, the global Asana team will still be distributed even when we return to in-person collaboration.

Some time back, our engineering leaders suddenly noticed dramatically increased billings from AWS that far outpaced typical benchmarks. The problem turned out to be data insights tools sending an unexpectedly large volume of data. The solution required a deep dive into how AWS billing works and an intricate series of steps to discover the location of the firehose of data.

Unlock your team’s maximum productivity with one of these three conceptual agile project management templates. You’ve undoubtedly heard of Agile by now as the startup-based move-fast-and-break-stuff ethos has trickled its way into the largest of institutions. Digital transformations orient around the need for speed and maximizing productivity.