Teams | Collaboration | Customer Service | Project Management

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Slack's Customer Success Podcast: Episode 4 - Internal Comms

Finally here, our fourth episode! For today’s episode we have Emily Zwecker, Senior Manager of Internal Comms here at Slack. In this episode Emily shares a lot of knowledge and some great tips, to help Internal Comms teams to work through Slack in a way that is more simple, more pleasant and more productive.

The 3 Benefits of Productizing Your Agency's Services w/ Sam Shepler

Should you productize your services? Does a productized service business completely differ from the standard agency model? Can both models co-exist within the same business? These are all questions we answer in today's conversation with Sam Shepler, CEO of Testimonial Hero. He transitioned from leading a full-service video production agency to founding a productized service business in 2018. In this episode, Sam shares the 3 specific benefits of productizing your services--and the potential pitfalls to look out for.

How to conduct a feasibility study: Templates and examples

Conducting a feasibility study is an important step in successful project management. By evaluating the viability of a proposed project, a feasibility study helps you identify potential challenges and opportunities, ensuring you make informed decisions. In this guide, we’ll walk you through how to conduct a feasibility study with practical templates and real-world examples, designed for project managers seeking to optimize their project planning process.

How I do it in Miro: Streamline your sprint planning with Rosanna Knottenbelt

While sprint planning tools aim to streamline the planning process and enhance collaboration, they can also introduce challenges. Some tools lack flexibility, forcing teams to adapt their practices to fit the tool rather than supporting their preferred way of working. A lack of customization options can also hinder the effectiveness of these tools, leading to outdated data, information silos, and the need for workarounds. The result is poorly defined plans and wasted time.

Four signs your approach to data is hurting operational efficiency

Even though it’s sometimes seen as an enterprise-level business challenge, operational efficiency is a critical focus area for small to medium businesses (SMBs). Operational efficiency is about your business’s ability to deliver its products or services in an optimized and cost-effective way, minimizing waste and maximizing productivity. As a small business owner navigating growth, one of your biggest priorities has to be achieving operational efficiency.

How Do You Tell if Your Boss Is Monitoring Your Computer?

Do you have some suspicions that you are being monitored? So, how do you tell if your boss is monitoring your computer? Learn some of the best ways you can do this. Also read about the importance of transparency and open communication between employers and employees when it comes to monitoring practices.

Unlocking Possibilities: Strategies to Improve Workforce Productivity

Imagine everyone at work giving their all and trying to finish tasks early to improve workforce productivity. But sometimes, the reality is different for many companies. Nowadays, in the tough business world, ensuring everyone gives their 100% to complete all tasks is important. Whether it’s about getting more employee productivity, making things run smoother, or handling the difficulties of remote work, you need to accept how your team works to achieve the goals.