Teams | Collaboration | Customer Service | Project Management

%term

Agile2024 template roundup: 10 exclusive templates from the experts

This summer, Agile2024 brought together practitioners from across sectors to explore and advance Agile practices and tools. At Miro, we were blown away by the speakers, ideas, energy, and the Agile community as a whole. This year, we encouraged presenters to create a template in the Miroverse as a takeaway from their speaking sessions. The results gave everyone — including those who couldn’t make the conference — something to implement at home.

Your step-by-step guide to workforce compliance audits

Workforce compliance is crucial to maintaining a thriving business. It’s the foundation that enables your employees to work confidently, engage customers and partners the right way, and make decisions that grow your business. So, how do you measure compliance? In an ever-evolving landscape of regulations and legal requirements, there’s more need than ever to keep a close eye on compliance. The way to do this is with regular compliance audits.

The power of positive recognition in the workplace

In the workplace, positive recognition goes beyond a simple thank-you card or pat on the back. It is a crucial part of creating happy, healthy, and driven employees. Acknowledging and valuing employee efforts and successes is known as positive recognition, and it has a big impact on workplace dynamics. Through fostering a culture of respect and value, firms may foster an environment where all employees are inspired to give their best work.

Understanding Multi-Level SLA Essentials

Multi-level SLAs are key in service level management. As businesses aim for top performance, knowing how to use this agreement is vital. A strong service-level agreement sets clear expectations, making sure service performance meets customer needs. But why just one level? Multi-level SLAs offer more, giving customers experiences that boost satisfaction and loyalty. Picture a partnership where every service level is set, tracked, and checked. That’s what multi-level SLA strategies offer.

The Impact of Surprise and Delight Programs in Business

In the current business world, which is filled with competition, companies always look for new methods to be unique and make long-lasting relationships with their clients and customers. One tactic that's been getting a lot of attention lately is surprise and delight programs. These kinds of initiatives create unforgettable experiences by giving customers unexpected rewards, presents, or even experiences.

Top 7 Strategies for Effective Team Leadership Management

Organizational success hinges on effective team leadership management. To achieve common goals, leaders must inspire and guide their teams while balancing organizational needs with those of individual members. Achieving this requires clear communication, efficient resource management, and adaptability to evolving circumstances. Applying proven leadership strategies can enhance performance and foster a positive work environment for the team.

What's New: What we launched in August 2024

In our fast-paced work environment, finding ways to streamline processes and enhance collaboration is essential. That’s why we’ve been focusing on product and service innovations that make your experience with Miro even better. From action shortcuts in the Estimations app to Intelligent Templates for planning sessions, these updates help you and your team work smarter, not harder.

Freia Muehlenbein: How to pitch to WIN

Winning pitches is tough. Ghosting has become a common challenge, and even when you win, clients may be commissioning smaller pieces of the project rather than the full program. But that’s only part of the struggle - crafting pitch decks takes a lot of time and energy. Surely there’s a better way than packing slides with your best creative ideas. In this episode we tackle these challenges and introduce a strategic approach to pitching. The focus shifts from pitching tactics to showcasing value and ROI.