Teams | Collaboration | Customer Service | Project Management

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9 Smart Ways to Track Computer Usage in 2024

With the advances in technology over the years and various developments in the tech industry, the working decorum has also significantly changed. Nowadays, smart work is the key and thus you also need smart tracking with Computer Monitoring Software for your employees. In this blog, we will tell you 9 smart ways to track computer usage in 2024.

7 cutting-edge tools for financial advisors

Financial professionals rely on financial planning tools and software to work efficiently and accurately. Some of these tools are as old as the PC itself, while a new generation of financial services tools is also competing for your attention. But with so many of these tools offering wide-ranging, overlapping feature sets, choosing the right mix of tools is a time-consuming process for investment advisors.

How to Track Remote Employees' Productivity: Streamlining Monitoring Efforts

Wondering how to track remote employees’ productivity? Establish clear deadlines, set up regular feedback sessions, track attendance, and utilize employee monitoring software. Check out our short guide and discover more practical tips to sustain productivity in remote or hybrid work arrangements while fostering professional growth.

Implementing Agile team structure for enhanced team performance

Agile methodology is a word with deep resonance in the software development community that describes a set of software development principles where requirements and solutions are developed collaboratively by self-organizing and cross-functional teams. It promotes flexible reactions to change, early delivery, evolutionary development, adaptive planning, and continuous improvement.

9 Benefits of Using a Time Tracker in a Remote Team

In the current technological scenario, the hiring of remote teams to complete tasks and projects has become a trend. It gives employees the flexibility to work efficiently from anywhere. However, this flexibility can sometimes cross boundaries, which results in the team not delivering the project on time or taking certain un-needed liberties. However, due to good time tracker applications, monitoring, tracking, and managing remote staff has become easier.

How to elevate your employee experience | Zendesk

Zendesk for Employee Experience is a modern employee service solution that leverages the latest #AI technology to streamline internal service operations, elevate efficiency and improve job satisfaction through innovative, user-friendly experiences. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

OneDesk - Invoicing for Prepaid Hours

Also called a block of hours or prepayment invoice. Learn how to invoice your clients for prepaid hours in OneDesk. OneDesk combines Help Desk, Project Management, and Professional Services software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

7 Call Center Innovative Ideas #callcenter #shortvideo #bpo #bpoindustry #callcentertips

Are you searching for ways to attract clients to your virtual call center? You’re certainly not alone. Many businesses are shifting to virtual call centers to tap into their numerous benefits. However, attracting clients can pose a challenge without strategically approaching it. When securing clients for your virtual call center, you can implement several proven strategies to kickstart your business and ensure its success with Call Center Innovative Ideas.

Is It Legal for Your Employer to Cut YourPay? Understanding Your Rights and Employers' Restrictions

The terms of an employee’s compensation are typically outlined in a contractual agreement at the start of employment. This contract serves as a binding document between the employer and the employee, detailing the pay rate, job responsibilities, and other employment conditions. It’s crucial for employees to understand that any reduction in pay requires a modification of the original contract, which typically necessitates mutual consent.

How to set up monday.com reports and alerts in Slack

If your team uses both monday.com and Slack then it’s likely you’ve tried their native integration for managing activity between the two channels. But what about reporting on the overall performance of your team with data from monday.com? When working on goals that extend further than individual tasks it can be helpful to have a holistic view of monday.com activity in a report.