Teams | Collaboration | Customer Service | Project Management

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Why every employee should be a leader with Betsy Leatherman, Global President of Consulting Services

This episode features an interview with Betsy Leatherman, Global President of Consulting Services at Leadership Circle. In this episode, Amanda and Betsy discuss leadership development, common mistakes leaders make during layoffs, and the two leadership orientations.

Creative Ways to Write Creative Briefs [+ Templates and Examples]

Creative work is often thought to be instinctive instead of planned—not true. Seasoned marketers love creative briefs! And there are plenty of good reasons why – You get a clear plan of how to go about things. You can chalk out trackable goals and requirements. You can define the scope, campaign goals, deliverables, and deadlines proactively. You can ensure everyone on the team is on the same page, working without confusion or misunderstandings.

6 Service Desk Trends to Look Out For in 2024

2023 was a transformative and eye-opening year for the service desk, with various needs that had only been lurking in the background coming to the forefront. And as we embark on the journey into 2024, the dynamic landscape of IT Service Management (ITSM) continues to undergo an accelerated transformation, with emerging service desk trends setting the stage for a revolution in customer support and technical assistance.

Time audit - where is your time going?

Curious about the benefits of doing a time audit? Let’s dive right in and explore why a time audit is worth your while. Discover how a time audit can help you gain clarity, maximize productivity, and effectively prioritize your tasks. Say goodbye to wasted time and hello to a more efficient and fulfilling day. Get ready to take control of your time like never before and unlock the secrets to achieving your goals.

NY Times tech workers strike against return-to-office policy

The world of work is changing rapidly, and recent events at The New York Times have brought this transformation into sharp focus. Tech workers at the renowned publication recently staged a half-day strike to protest against return-to-office rules. This incident highlights the importance of flexible work arrangements and the complexities of the modern workplace.

What's New In Workstatus? A Comprehensive Product Update

In a world where change is the only constant, staying at the forefront of innovation is not just a choice; it’s a necessity. And at Workstatus, we’ve taken this principle to heart. As we roll out our latest product updates, we’re excited to introduce you to a new dimension of productivity, efficiency, and user satisfaction.

Elevate Your Project Management Strategy with Insightful-Jira Integration

Unlock the full potential of your projects with the Insightful & Jira integration. Dive into our article for key insights on streamlining workflows and boosting team productivity. Read now to elevate your project management strategy!

The Hidden Drain of Time Theft on Your Company's Resources

Time theft can quietly drain a company’s resources without their immediate realization. This article will shed light on the hidden culprits of time theft, its impact on company resources, and how to identify and prevent it. Time theft refers to the unauthorized use or misuse of work hours by employees, leading to unproductive or non-work-related activities during paid hours.

Software supply chain security: 12 strategies to reduce supply chain risks

Malicious code insertion, dependency poisoning, data exfiltration — these are worrisome words to organizations who deliver software products to customers. The complex process of deploying and maintaining software is fraught with supply chain risks, and the likelihood of an attack is higher than ever.