Teams | Collaboration | Customer Service | Project Management

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The Top Live Chat Software Trends to Expect in 2024

Live chat software has been a game changer for how businesses provide customer service. Gone are the days when getting help meant waiting endlessly on hold or sending an email and hoping for a quick response. With live chat, customers can get real-time support and answers at the click of a button. Years ago, live chat was just text conversations. Today, live chat has matured as a customer service platform, features, and capabilities have expanded remarkably.

Vivantio's Double Triumph in G2's 2024 Best of Software Awards

Vivantio, a leading provider in the IT service management and customer service software sectors, is thrilled to announce its prestigious recognition in G2’s 2024 Best Software Awards. Not only did Vivantio secure a spot on the list for Best IT Management Software Products, but it also shone brightly among the Best Customer Service Products, underscoring our innovative solutions and unwavering commitment to excellence.

Revenue Forecasting for a Profitable Year Ahead

If you’re facing revenue uncertainty or struggling with creating a reliable forecast, this 1-hour webinar is for you. To help you navigate the complexities of revenue forecasting, our hosts, Helen and Sander, will give you practical advice on: Creating a robust forecasting framework Avoiding common forecasting pitfalls Maintaining a realistic forecast throughout the year Automating revenue forecasting.